Senior Account Manager / Account Director

Consult Red Ltd; Aberford; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Employee Ownership Trust

Private medical cover

25 days' holiday

Pension match 5%

Job summary

Consult Red Ltd. is seeking a Senior Account Manager / Account Director to own and grow a portfolio of PayTV, media, and telecom accounts across the UK and Europe. You will deepen relationships, map stakeholders, and drive structured growth plans while coordinating with delivery and sales engineering to shape opportunities.

You will engage C-level decision-makers, translate insights into compelling proposals, and travel across the region to accelerate expansion and ensure ongoing success.

Qualifications

• 5+ years of B2B Account Management experience in the technology, media/PayTV, telecom (TMT), or embedded software sectors.
• Proven track record of growing existing accounts, increasing wallet share, and exceeding retention and growth targets.
• Deep industry domain expertise with a solid understanding of PayTV, OTT, Connected TV, or open-source middleware (e.g., RDK, Android TV).
• Strong account planning and stakeholder-mapping skills with ability to build a structured plan over multiple quarters.
• Consultative, relationship-led approach to selling to grow long-term engineering partnerships.
• Excellent communication in English; fluency in a second European language is a plus.
• Experience managing relationships among operators, broadcasters, OEMs, chipmakers, or system integrators.
• Familiar with contracts, pricing models, and complex deal structuring (RFPs, SOWs, MSAs).
• Thought leadership with a strong LinkedIn presence, public speaking, or webinar hosting is a plus.

Responsibilities

• Owning a portfolio of PayTV, Broadcast, Operator, and Media Delivery accounts and building deep relationships.
• Developing and maintaining structured account plans mapping stakeholders and growth whitespace.
• Engaging with CTOs, VPs, and Heads of Departments to align roadmaps with Consult Red's capabilities.
• Coordinating with Delivery and Sales Engineering to ensure current engagements succeed and identify expansions.
• Translating account insight into commercial proposals from scoping to contracts.
• Representing Consult Red at industry events, conferences (IBC, RDK Summit) and webinars.
• Traveling frequently across the UK and Western/Northern Europe for strategic meetings.

Skills

Account Management

Relationship Building

Strategic Planning

Stakeholder Mapping

Contract Negotiation

English Proficiency

Tools

CRM systems

Job description

Turn connections into partnerships. Turn innovation into business.

At Consult Red, we help global media, broadband, and technology brands design, build, and launch connected, intelligent products - from next-generation video gateways and edge-AI platforms to advanced software architectures like RDK and prplOS. We’re growing fast in Europe and are looking for a Senior Account Manager / Account Director to own and grow a portfolio of existing customers across the UK, Western, and Northern Europe, specifically targeting the vibrant PayTV, media, and telecom ecosystem.

This is a role for someone who is a natural farmer - someone who thrives on deepening existing relationships, building structured account plans, spotting where the next opportunity sits within an account, and turning delivery success into expanded engagements. If you love video technology, enjoy navigating Tier-1 operator ecosystems, and know how to grow complex accounts over time, we'd love to meet you.

What You’ll Be Doing

• Owning a portfolio of existing PayTV, Broadcast, Operator, and Media Delivery accounts, building deep, trusted relationships across each
• Developing and maintaining structured account plans that map stakeholders, identify whitespace, and set a clear roadmap for growth within each account
• Engaging with C-level decision-makers (CTOs, VPs of Engineering & Product, Heads of Department) to understand evolving roadmaps and position Consult Red's engineering capabilities against new needs
• Working closely with Delivery and Sales Engineering teams to ensure current engagements are running well, and to spot and shape opportunities for expansion
• Translating account insight into compelling commercial proposals - from opportunity identification and scoping to contract execution
• Representing Consult Red at major industry events, conferences (such as IBC, RDK Summit), and digital webinars to stay close to account priorities and industry direction
• Traveling frequently across the UK and Western/Northern Europe for strategic, in-person account meetings

Requirements

• 5+ years of B2B Account Management experience in the technology, media/PayTV, telecom (TMT), or embedded software sectors
• A proven track record of growing existing accounts, increasing wallet share, and consistently exceeding retention and growth targets
• Deep industry domain expertise, with a solid understanding of the PayTV landscape, OTT, Connected TV, or open-source middleware (e.g., RDK, Android TV)
• Strong account planning and stakeholder-mapping skills - you know how to build a structured plan and execute against it over multiple quarters
• Consultative, relationship-led approach to selling - you aren't just managing a contract; you are growing a long-term engineering partnership
• Excellent communication in English; fluency in a second European language is a distinct advantage
• Experience managing relationships among operators, broadcasters, OEMs, chipmakers, or system integrators
• Comfort and fluency with commercial contracts, pricing models, and complex deal structuring (RFPs, Statements of Work, Master Service Agreements)
• Thought leadership mindset; a strong LinkedIn presence, public speaking experience, or webinar hosting is a big plus

What We Offer

• Base Salary: £60,000 – £75,000 annually (or European equivalent),
• Uncapped commercial incentive scheme tied to account growth, retention, and expansion revenue within your portfolio,
• Entry into our Employee Ownership Trust (yes, you will literally own a part of Red!),
• Private medical cover (which can be upgraded to cover your whole family),
• 25 days' holiday as standard, rising an extra day for every calendar year you stay with us (up to a maximum of 30 days),
• A 5% matched contributory pension,