Account Manager

RDP Creative inc.; Greater London; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Health and dental insurance

Pension contribution matching

Season ticket loan

Cycle to Work scheme

23 days annual leave

Professional development

Job summary

RDP Creative is seeking an enthusiastic Account Manager for its London team. You will manage day-to-day client relationships, identify growth opportunities, and work with internal teams to deliver campaigns from concept to delivery.

The role offers a base salary of £40,000 to £48,000 with uncapped commission, in-office London work arrangement, and clear career progression within a growing business.

Qualifications

• Experience in account management or client-facing roles.
• Experience in licensing, manufacturing or promotional products.
• Strong communication and relationship-building skills.
• Commercially aware with willingness to grow revenue.

Responsibilities

• Manage day-to-day client relationships as the primary contact.
• Identify opportunities to grow accounts and generate revenue.
• Collaborate with internal teams to deliver campaigns from concept to delivery.
• Maintain account profitability and track progress in CRM.

Skills

Account management

Licensing

Promotional products

Communication

Relationship-building

Organisational skills

Commercial awareness

Tools

CRM systems

Job description

Essential

Account Manager

RDP Creative | London | Base: £40,000 to £48,000 + uncapped commission

About RDP Creative

RDP is a market leader in the design and manufacture of promotional and retail merchandise for global entertainment brands and IP rights holders.

We bring brands, IP and entertainment properties to life through creative products that connect with audiences around the world. Our work spans film, TV, gaming, theme parks and some of the world's most recognisable brands.

We're looking for an enthusiastic, commercially minded Account Manager to join our London team, build strong client relationships and help grow our business.

The Role

As Account Manager, you'll be responsible for managing and developing one of RDP's key client accounts in the entertainment space, acting as a trusted day-to-day partner and identifying opportunities to grow this piece of business.

Working closely with your Account Director and our Project Management, Design and Operations teams, you'll identify and help turn client briefs into successful campaigns and products - from initial ideas through to delivery.

This is a varied, hands-on role combining client relationship management, commercial development and project coordination. You'll have the opportunity to work with exciting entertainment IP, contribute creative ideas and develop your career within a growing business.

You'll have an annual sales target, with an uncapped commission opportunity linked to your commercial performance.

Key Responsibilities

Client Relationships

• Manage day-to-day relationships acting as the primary point of contact for clients.
• Build trusted, long-term relationships that drive client satisfaction, retention and growth.
• Understand client objectives, capture briefs accurately and communicate requirements clearly to internal teams.
• Respond to client enquiries promptly and professionally, aiming to respond within 24 hours.

Account Growth & Business Development

• Identify opportunities to develop existing accounts, generate additional revenue and introduce new products and ideas.
• Work with your Account Director to develop and deliver account growth plans.
• Contribute to proposals, presentations and new business opportunities.
• Take ownership of your commercial objectives and actively contribute to account profitability.

Project Delivery

• Work in partnership with Project Managers and internal teams to deliver projects from concept through to production and delivery.
• Help coordinate timelines, budgets, resources and client expectations to ensure projects run smoothly.
• Keep clients and internal stakeholders informed of progress, risks and key milestones.
• Ensure project briefs, approvals and deliverables are accurately captured and communicated.

Commercial & Operational Management

• Maintain accurate client, opportunity and pipeline information in our CRM.
• Support account planning, financial reporting and profitability reviews.
• Ensure relevant contracts, testing and compliance documentation are maintained.
• Look for ways to improve processes, collaboration and the overall client experience.

What We're Looking For

Essential

• Experience in account management, account coordination or a similar client-facing role, with the ability to demonstrate readiness to take ownership of client accounts.
• Experience in licensing, manufacturing, promotional products or a closely related industry.
• Strong communication and relationship-building skills.
• A commercially aware mindset, with an interest in identifying opportunities and growing revenue.
• Excellent organisation and attention to detail, with the ability to manage multiple priorities.
• A proactive, collaborative approach and a genuine commitment to delivering great work for clients.

Desirable

• A passion for entertainment IP across film, TV, gaming, theme parks and consumer brands.
• Experience working with product development, manufacturing or licensing programmes.
• Experience using CRM systems and managing commercial pipelines.

Above all, we're looking for someone who takes ownership, enjoys building relationships, spots opportunities and wants to develop their career with us.

Career Development

We'll support your development through hands-on experience, mentoring and training, with opportunities to progress to Senior Account Manager or explore other roles within RDP as your interests and performance develop.

Benefits

• Base salary of £40,000 to £48,000, depending on experience.
• Uncapped commission opportunity.
• 23 days' annual leave.
• Health and dental insurance.
• Pension contribution matching.
• Season ticket loan and Cycle to Work scheme.
• Professional development, training and mentoring.

Working Arrangements

This is a full-time, office-based role in London. Our standard working model is Monday to Friday in the office, with flexibility where required.