IT Account Manager

Redsquid; Borehamwood; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

24 days’ annual leave

Birthday and milestone leave

Private healthcare (Vitality)

Aviva pension via salary sacrifice

Cycle to Work

Tech Purchase schemes

EMI ownership scheme

Job summary

Redsquid is a dynamic technology provider delivering IT and communications solutions across the UK. We empower regional teams with autonomy as we offer Networking, Unified Communications and IT services tailored to client needs.

The role focuses on account growth, new business generation and solution development, requiring strong sales experience and a proven track record with IT/telecoms offerings. You will collaborate across teams to drive revenue and client value.

Qualifications

• Five+ years of relevant sales experience in IT or telecoms preferred.
• Proven success selling IT, WAN, Unified Communications and Voice solutions.
• Strong commercial judgement with ability to present ROI and priced solutions.

Responsibilities

• Develop and execute account growth strategies for a named account base.
• Generate leads, lead client engagements and convert opportunities into profitable wins.
• Design, price and resource IT and communications solutions that meet client needs and are commercially viable.
• Run regular client reviews, nurture long-term relationships and present Redsquid’s technology roadmap to stakeholders.
• Achieve or exceed revenue and margin targets with accurate pipeline reporting and up-to-date AR.
• Collaborate with marketing and product teams on lead generation and proposition development.

Skills

Account growth

New business

Solution development

Customer relationships

Commercial performance

Collaboration and representation

Job description

Redsquid is a dynamic and customer-focused technology provider, delivering innovative IT and communications solutions to businesses across the UK. With consistent year-on-year growth, Redsquid offers exciting career opportunities for driven individuals looking to thrive in the IT and telecoms industry.

Operating as part of a group structure, Redsquid empowers its regional teams with autonomy and agility. Our integrated solution suite combines Networking, Unified Communications and IT services, giving clients a comprehensive technology roadmap tailored to their business needs.

What you'll own

• Account growth.Develop and execute account growth strategies, including upsell, cross-sell and contact plans for a named account base.
• New business.Generate leads, lead client engagements and convert opportunities into profitable wins.
• Solution development.Work with technical teams to design, price and resource IT and communications solutions that meet client needs and remain commercially viable.
• Customer relationships.Run regular client reviews, nurture long-term relationships and present Redsquid’s technology roadmap to technical and business stakeholders.
• Commercial performance.Achieve or exceed agreed revenue and margin targets, maintain accurate pipeline reporting and ensure accounts receivable remain up to date.
• Collaboration and representation.Partner with marketing and product teams on lead generation and proposition development, and represent Redsquid at client meetings and industry events.

Who you are

• At least five years’ relevant sales experience in IT or telecoms, with a proven track record of meeting or exceeding targets.
• Demonstrable success selling IT, WAN, Unified Communications and Voice solutions.
• Strong commercial judgement, including the ability to present business cases, ROI and clearly priced solutions.
• Confident leading and closing sales opportunities while building and managing a healthy pipeline.
• Excellent presentation, communication and interpersonal skills, with the ability to tailor your approach to different clients and industries.
• Organised, detail-focused and able to manage competing priorities effectively.
• Proactive, energetic and self-motivated, with a genuine interest in technology and its impact on business.
• Willingness to travel across the UK when required.

How you'll show up

• Customer focused.You listen carefully, understand what matters to the client and build solutions around genuine business needs.
• Commercial and credible.You balance strong relationships with clear revenue, margin and delivery outcomes.
• Collaborative.You bring sales, technical, product and marketing colleagues together to create the strongest proposition.
• Driven and accountable.You take ownership of your pipeline, follow through on commitments and keep momentum high.
• Clear and confident.You communicate complex technology in a straightforward way and adapt your style to the audience.
• 24 days’ annual leave, plus bank holidays, birthday leave and service milestone leave.
• Option to buy up to 5 extra days’ holiday each year.
• Enhanced family leave and sabbatical options.
• Vitality private healthcare and eye care support.
• Aviva pension scheme via salary sacrifice.
• Monthly study day for structured development.
• Perks at Work, Cycle to Work and Tech Purchase schemes.
• EMI ownership scheme, giving eligible employees the opportunity to share in Redsquid’s future growth and success, subject to the scheme rules and individual award terms.