Senior Account Manager

Pion; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

30 days annual leave

Flexible working hours

Gym memberships

Work-from-home set-up allowance

Job summary

Pion is seeking a Senior Account Manager to manage a portfolio of about 40 client accounts, focusing on renewals and upsell opportunities. The successful candidate will conduct regular client meetings and develop strategic proposals tailored to client needs.

This role offers a competitive salary, flexible working hours, and a remote-first work environment. Employees benefit from numerous perks, including gym memberships and a commitment to personal development.

Qualifications

• Proven track record in managing renewals and leading commercial negotiations.
• Experience working with mid-market to enterprise-level clients.
• Results-driven with a focus on growth and retention.

Responsibilities

• Manage a portfolio of circa 40 client accounts.
• Lead renewal processes and look for upsell opportunities.
• Conduct daily client meetings to maintain strong relationships.

Skills

Client account management

Renewal processes

Upsell and cross-sell

Commercial negotiations

Data analysis

Job description

About the role

As a result of our incredible success and growth, we are looking for a Senior Account Manager to join us.

Responsibilities

• Manage a portfolio of circa 40 client accounts, with potential for further growth depending on business needs.
• Lead renewal processes and proactively look for upsell and cross‑sell opportunities.
• Conduct daily client meetings with high‑profile brands, both virtually and in‑person, to maintain strong relationships and ensure client satisfaction.
• Develop and present strategic proposals and campaign plans tailored to client objectives and market trends.
• Collaborate cross‑functionally to ensure seamless client experiences and campaign delivery.

A little bit about you…

• Proven track record in managing renewals, driving upsell opportunities, and leading commercial negotiations.
• Experience working with mid‑market to enterprise‑level clients across various industries.
• Skilled in managing long‑term client relationships with a focus on growth and retention.
• Results‑driven, with experience working towards and exceeding revenue targets.
• Experience leveraging data and insights to optimise deal strategy and performance.

Life at Pion

• Competitive salary.
• 30 days annual leave plus bank holidays.
• Accredited "Great Place To Work" company in three categories.
• Remote first working environment – you are not obligated to come into the office; choose the environment that best suits you.
• Flexible working hours (starting between 8am and 10am).
• Focus on welfare, including gym memberships, wellness challenges, a mental health first aider, and a health cash plan.
• Incredible partnership discounts for major brands such as Google, Apple, GymShark, Domino’s, and Uber.
• Commitment to personal development and career growth – learning budgets, coaching workshops, and progression plans.
• £200 work‑from‑home set‑up allowance to support your home office.