Account Manager

Focus Agency Group; United Kingdom; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company events

Company pension

Cycle to work scheme

Work from home

Pirkx benefits from day one

Private medical insurance after 1 year

Job summary

Focus Agency Group in the United Kingdom is seeking a commercially minded Account Manager to own a portfolio of client relationships and drive end-to-end delivery across offline, digital, and web projects. You will identify opportunities to grow accounts, guide the Account Executive, and oversee quoting, invoicing, and project setup using Synergist in a fast-paced agency environment.

This role blends client strategy, project delivery, and people leadership to meet tight deadlines and deliver

Qualifications

• Experience as an Account Manager within a marketing or creative agency.
• Strong commercial awareness with a track record of growing accounts and exceeding client expectations.
• Confident leadership and people management skills, including experience managing direct reports.
• Strong communication and presentation skills, able to produce clear, strategic briefs and client-facing documentation.
• Highly organised and detail-oriented, comfortable managing multiple clients and deadlines in a fast-paced environment.

Responsibilities

• Serve as the go-to contact for assigned clients, building strong relationships and consistently delivering excellent service
• Own the end-to-end delivery of digital, web, and offline projects, ensuring everything lands on time, within budget, and to a high standard
• Identify and pursue opportunities to grow accounts, both with existing clients and new business
• Guide and support the Account Executive through coaching, performance management, and ongoing development
• Oversee financial processes including quoting, invoicing, and accurate project setup/tracking using Synergist

Skills

Account management

Relationship building

Leadership

Communication

Tools

Synergist

Job description

An exciting opportunity has arisen for a commercially minded Account Manager to join a team of creative and client services professionals. You will take ownership of a portfolio of client relationships, leading the delivery of offline, digital, and web projects while identifying opportunities to grow accounts. This role sits across client strategy, project delivery, and a degree of team leadership – ideal for someone who enjoys the pace of agency life.

What you'll do

• Serve as the go-to contact for assigned clients, building strong relationships and consistently delivering excellent service
• Own the end-to-end delivery of digital, web, and offline projects, ensuring everything lands on time, within budget, and to a high standard
• Identify and pursue opportunities to grow accounts, both with existing clients and new business
• Guide and support the Account Executive through coaching, performance management, and ongoing development
• Oversee financial processes including quoting, invoicing, and accurate project setup/tracking using Synergist

Who we're after

• Demonstrable experience as an Account Manager within a marketing or creative agency
• Strong commercial awareness, with a track record of growing accounts and exceeding client expectations
• Confident leadership and people management skills, including experience managing direct reports
• Strong communication and presentation skills, able to produce clear, strategic briefs and client-facing documentation
• Highly organised and detail-oriented, comfortable managing multiple clients and deadlines in a fast-paced environment

What are the perks?

• Company events
• Company pension
• Cycle to work scheme
• Work from home

Salary & benefits

• Generous holidays starting from 33 days per annum
• Birthday leave (post-probation)
• Tax-free EOT bonus
• Social events run by the Social Committee
• Optional private medical insurance after 1 year
• Long service awards every 5 years
• Employee of the Quarter programme
• Free tea, coffee, snacks, kitchen facilities, and breakout spaces
• Pirkx benefits from day one