Senior Account Manager

Access North Ltd.; Huddersfield; On-site; GBP 34,200 - 41,800; Full time

Job summary

A facilities management firm is seeking a Senior Account Manager to build strong client relationships and manage projects effectively. The role requires over 4 years of experience in account management or a client-facing capacity, particularly in facilities management, construction, or working at height. Candidates should possess strong project management and communication skills, and be comfortable with cloud-based tools. The position is based near Huddersfield, offering a salary of circa £38k per year, depending on skills and experience.

Qualifications

• 4+ years in an account management or client facing role.
• Background in facilities management, construction or working at height.
• Strong project management skills and commercial awareness.
• Confident negotiation skills and ability to communicate clearly.
• Comfortable with cloud based tools and able to adapt quickly.
• Ability to work independently and take ownership of projects.

Responsibilities

• Build strong, long-term client relationships based on trust.
• Work alongside technical teams to plan and deliver projects.
• Manage quoting, estimating, and job costing with accuracy.
• Keep projects on track and aligned with agreed KPIs.
• Act as a clear point of contact throughout project delivery.

Skills

Account management

Client relationship building

Project management

Clear communication

Negotiation skills

Adaptability to cloud tools

Detail-oriented

Job description

Access North is on the lookout for a Senior Account Manager to join our team!

Are you an experienced Account Manager who understands facilities, construction or working at height? At Access North, safety isn’t a strapline. It’s how we live. We’re an independent height specialist business based near Huddersfield, built on trust, straight talking advice and doing what’s right. Always.

Now we’re looking for someone who wants to build relationships properly. Someone who listens first, guides with confidence and isn’t afraid to educate clients so they can make safer, smarter decisions.
If you’re driven by doing things well, not by ego, we should talk.

About the Role

This isn’t just account management. You’ll be the trusted partner for your clients. The person they call when they need clarity. The one who can explain the technical without hiding behind jargon.
You’ll manage existing relationships and develop new ones. You’ll work closely with our technical team to make sure projects are delivered safely, on time and on budget. And you’ll take real ownership, from first conversation through to completion.
We don’t sell for the sake of it. We guide. We advise. We design out risk wherever we can. Then we deliver properly.

What You’ll Do

• Building strong, long term client relationships based on trust
• Spotting opportunities to add value, not just increase turnover
• Working alongside our technical team to plan and deliver projects
• Managing quoting, estimating and job costing with accuracy
• Keeping projects on track, on budget and aligned with agreed KPIs
• Acting as a calm, clear point of contact throughout
• Stepping in when needed. Because we’re one team

You’ll help clients understand what’s required, why it matters and what the safest route looks like.
You won’t overcomplicate. You won’t overpromise. You’ll tell it straight.

What We Need

• 4+ years in an account management or client facing role
• A background in facilities management, working at height or construction.
• Strong project management skills and commercial awareness
• Clear communication and confident negotiation skills
• Comfortable with cloud based tools and quick to adapt to new systems
• Able to work independently and take ownership
• Based within 45 minutes of Huddersfield

You’ll need to be organised, detail focused and comfortable balancing multiple projects. This role carries responsibility. And that’s exactly why it’s rewarding.

Who you are

Someone with integrity who thrives in a small, collaborative team environment.

• You take pride in doing things properly.
• You’re confident in your knowledge but never arrogant. You know that real expertise
  means explaining things clearly, not showing off.
• You enjoy educating clients. You want them to understand the why, not just the what.
  You’re patient. You’re calm under pressure. And you don’t let ego get in the way of a
  good outcome.
• You value punctuality. You take ownership. You follow through.
• And you’re always looking to improve. Yourself, the process, the outcome.
• If you happen to love the outdoors, climbing or exploring, you’ll probably feel right at
  home here too.
• Family run, people first business
• Safety at the heart of everything we do
• A collaborative team who genuinely have each other’s backs
• Varied, challenging projects across multiple sectors
• Space to grow, learn and make a real impact
• A culture built on trust, accountability and high standards

Apply now and start your journey with Access North!

• Salary: Circa £38k per year, dependent on skills and experience