Senior Account Manager

Clearline Recruitment Ltd; England; Hybrid; GBP 34,000 - 45,000; Full time

Job summary

An exciting opportunity awaits a confident Senior Account Manager to join a dynamic organization in Brighton. This role focuses on delivering outstanding customer experiences, retaining and growing accounts, and supporting a team to achieve regional targets. With flexible working options and a commission scheme based on performance, this position offers a collaborative environment where your leadership will make a significant impact. If you are passionate about customer service and sales, this role is perfect for you.

Benefits

Commission scheme based on performance

Flexible working options

Opportunities for overseas trips

Qualifications

• Strong sales and retention skills with experience in mentoring.
• Excellent communication and organizational skills essential.

Responsibilities

• Achieve revenue and retention targets while supporting a small team.
• Manage key customer accounts and build long-term relationships.

Skills

Sales Skills

Retention Skills

Objection Handling

CRM Systems

Communication Skills

Relationship Building

Organizational Skills

Knowledge of Educational Travel

Tools

CRM Software

Job description

Role: Senior Account Manager (Maternity Cover)

Location: Brighton office based (regular visits to office) but working across South / West

Hours: Full–time (flexible/home working supported)

Pay: From 34,000 per annum + target related commission ( 15k)

MAT Cover (9 – 12 months)

An exciting opportunity has arisen for a confident and driven Senior Account Manager to join a dynamic organisation based in Brighton, covering the South / West regions of England. This is a key role focused on delivering outstanding customer experiences, retaining and growing accounts, and supporting a small team to achieve regional targets.

Benefits:

• Commission scheme based on individual and team performance
• Flexible and hybrid working options
• Opportunities to attend overseas trips and industry event

The Requirements:

• Strong sales, retention, and objection–handling skills
• Experience supporting or mentoring a sales team
• Confident use of CRM and reservation systems
• Commercially aware with a solid grasp of margins and competitor activity
• Excellent communication, relationship–building, and organisational skills
• Knowledge of educational travel products and relevant regulations
• Clean driving licence desirable
• Must be eligible to work with children and pass a DBS check if required

The Role:

• Achieve monthly and annual revenue and retention targets
• Support and coach a small team of Account Managers
• Deputise for the Head of Sales as needed
• Manage key customer accounts, anticipating needs and resolving issues
• Ensure CRM processes are followed accurately across the team
• Build long–term customer relationships and represent the company at events
• Collaborate with internal teams to improve products and services
• Promote a high–performance, customer–focused culture
• Regularly act on feedback to enhance the customer journey

If you're looking to join a collaborative and ambitious team where your leadership and customer focus will make an impact, please apply to this Senior Account Manager role below or call Jamie Watson on (phone number removed) between 9am–5.30pm.