Senior Account Manager

Specialist Risk Group; City of Edinburgh; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 days holiday + birthday half-day

Company pension scheme

Private medical cover

Life insurance

Income protection

Sick pay

Charity and volunteering days

Job summary

Specialist Risk Group (SRG) is seeking an experienced Account Manager to oversee a portfolio of large commercial and corporate clients. You will deliver expert guidance, renewals, and bespoke insurance programmes across the full lifecycle.

Join SRG to support client retention, strengthen insurer relationships, and contribute to growth opportunities while providing tailored risk solutions. Opportunity to bring strategic insight to high-stakes accounts within a collaborative, expert team.

Qualifications

• Experienced insurance professional with strong commercial knowledge and a track record of managing corporate client relationships.
• Experience in a Commercial and/or Corporate Account Management role within the insurance sector.
• Experience with cross selling and growing existing accounts.

Responsibilities

• Manage a portfolio of corporate and larger commercial insurance clients with high service standards.
• Handle renewals, new business, mid-term adjustments and day-to-day account servicing.
• Build strong relationships with clients, insurers and key stakeholders.
• Support Account Executives in delivering bespoke insurance programmes and risk solutions.
• Negotiate with insurers to secure appropriate cover, terms and outcomes for clients.
• Identify opportunities to strengthen existing accounts and expand client relationships.

Skills

Commercial insurance knowledge

Account management

Client relationship management

Negotiation

Cross-selling

Insurer liaison

Acturis experience

Tools

Acturis

Job description

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From professional indemnity insurance to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About the role

Working closely with Account Executives, you'll manage a portfolio of large commercial and corporate clients, delivering exceptional service, technical guidance and tailored insurance solutions across the full insurance lifecycle. You'll support client retention, strengthen insurer relationships and contribute to account growth opportunities.

What you’ll be doing

• Managing a portfolio of corporate and larger commercial insurance clients, ensuring a consistently high standard of service.
• Handling renewals, new business, mid-term adjustments and day-to-day account servicing.
• Building strong relationships with clients, insurers and key stakeholders.
• Supporting Account Executives in delivering bespoke insurance programmes and risk solutions.
• Negotiating with insurers to secure appropriate cover, terms and outcomes for clients.
• Identifying opportunities to strengthen existing accounts and expand client relationships.

Who we’re looking for

• You'll be an experienced insurance professional with strong commercial insurance knowledge and a track record of managing complex corporate client relationships.
• Experience in a Commercial and/or Corporate Account Management role within the insurance sector.
• Experience with cross selling, assisting with the growth of existing accounts essential
• Strong technical knowledge across a broad range of commercial insurance products.
• Experience managing high-value client portfolios and complex insurance programmes.
• Proven ability to build credibility and maintain relationships with senior stakeholders.
• Strong communication, negotiation and stakeholder management skills.
• A proactive, commercially aware approach with excellent organisational skills and attention to detail.
• Experience using Acturis or a similar insurance management system is highly desirable.

What you’ll get

When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

And because we believe great work should be rewarded, here’s what you can look forward to:

• From 25 days holiday plus an extra half-day off to celebrate your birthday month
• Company pension scheme to help secure your future
• Private medical cover for peace of mind
• Life insurance, income protection and sick pay to support you when you need it
• Charity and volunteering days so you can give back to causes you care about

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day-to-day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.

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