Senior 3rd Line IT Support — Cloud, VoIP & Security

Hubtel IT; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

Hubtel IT in the United Kingdom is seeking engineers to complement and support our growing business. If you have a successful background in providing IT support to SMEs within the MSP environment, we would like to hear from you.

You will unify telephony requirements with VoIP technology, oversee the implementation of modern and cyber secure IT solutions, and evolve legacy hardware into the Cloud. The role involves working closely with the sales team and leading on-site client visits when

Qualifications

• Experience providing IT support to SMEs in an MSP environment.
• Familiar with telephony solutions and VoIP integration.
• Ability to lead client visits and collaborate with sales.
• Knowledge of cloud migration and cyber security basics.
• Experience with DRaaS concepts is a plus.

Responsibilities

• Provide IT support to growing client base.
• Unify telephony requirements with VoIP technology.
• Oversee implementation of modern, cyber-secure IT solutions.
• Evolve legacy hardware to the Cloud.
• Work with sales team to deliver solutions and roadmaps.
• Lead on-site client visits as required.

Skills

IT support for SMEs

VoIP & telephony

Cloud migration

Cyber security basics

Client visits & sales collaboration

Education

Tools

O365

SharePoint

Cloud

AWS

Sophos

VoIP

Job description

Hubtel IT in the United Kingdom is seeking engineers to complement and support our growing business. If you have a successful background in providing IT support to SMEs within the MSP environment, we would like to hear from you.

You will unify telephony requirements with VoIP technology, oversee the implementation of modern and cyber secure IT solutions, and evolve legacy hardware into the Cloud. The role involves working closely with the sales team and leading on-site client visits when