Senior 3rd-Line Infrastructure Engineer (Hybrid)

ARO Technology; Liverpool; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Company Pension Scheme

Private Medical insurance

25 days holiday plus bank holidays

Health Club and Wellbeing Scheme

Technical Training Academy

Job summary

A leading IT solutions provider in the UK is looking for a 3rd Line Infrastructure Engineer to provide technical leadership and support for business infrastructure systems. This hybrid role requires strong troubleshooting skills, a background in team leadership, and experience with storage technologies. The ideal candidate will benefit from a company pension, private medical insurance, and a supportive work culture that encourages personal and professional development.

Qualifications

• 5-7 years of equivalent experience in infrastructure management.
• Experience leading a team in a technical environment.
• Familiarity with ITIL, ISO 20000/27001 frameworks.

Responsibilities

• Provide technical expertise and support for business infrastructure systems.
• Troubleshoot and manage production incidents effectively.
• Lead 1st and 2nd line engineers, acting as a point of escalation.

Skills

Team leadership

Data protection knowledge

Troubleshooting skills

Analytical skills

Problem-solving

Communication skills

Education

Bachelor's degree or equivalent experience

Tools

Windows Server

Linux

PowerShell

SAN/NAS storage technologies

Cloud services

Job description

A leading IT solutions provider in the UK is looking for a 3rd Line Infrastructure Engineer to provide technical leadership and support for business infrastructure systems. This hybrid role requires strong troubleshooting skills, a background in team leadership, and experience with storage technologies. The ideal candidate will benefit from a company pension, private medical insurance, and a supportive work culture that encourages personal and professional development.