Senior 3rd Line Engineer & Technical Manager (Hybrid)

Energy Jobline ZR; Helston; Hybrid; GBP 30,000 - 50,000; Full time

Benefits offered by this job

25 days holiday

Pension

Certifications & Training paid

Job summary

Energy Jobline ZR in Cornwall is recruiting a 3rd Line Support Engineer/Technical Manager for a permanent role in Redruth. The role is office-based with occasional visits to customer sites and some hybrid working.

You will own complex projects from planning through delivery and act as the senior technical voice for customers. You will mentor T1/T2 engineers, collaborate with directors on strategic projects, shape procedures and tech stack, and drive escalation management while staying hands-on

Qualifications

• Experience owning complex projects from planning through delivery.
• Direct collaboration with directors on strategic projects.
• Senior technical voice for customers managing high level decisions.

Responsibilities

• Own complex projects from planning through delivery.
• Mentor T1/T2 engineers and develop their skills.
• Act as escalation point and project lead for customers.
• Define procedures and systems the team operates by.
• Present new systems and technologies to the team.
• Work across a varied stack and client base to keep skills broad.

Skills

3rd line support

Technical leadership

Mentoring

Project management

Stakeholder management

Job description

Energy Jobline ZR in Cornwall is recruiting a 3rd Line Support Engineer/Technical Manager for a permanent role in Redruth. The role is office-based with occasional visits to customer sites and some hybrid working.

You will own complex projects from planning through delivery and act as the senior technical voice for customers. You will mentor T1/T2 engineers, collaborate with directors on strategic projects, shape procedures and tech stack, and drive escalation management while staying hands-on