SEND Operations Coordinator - Hybrid (Fixed-Term)

Bristol City Council; West of England; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Local Government Pension scheme

Generous annual leave

Job summary

Bristol City Council, City Hall Bristol, is seeking an administrative professional to join the Statutory SEND Team for a fixed-term 6-month period with potential extension. The role is primarily office-based with some remote working and occasional travel to other sites.

You will handle complex administrative tasks, respond to enquiries, and drive process improvements while upholding the council's values. Applicants must be prepared for a Basic DBS check.

Qualifications

• A Basic DBS check is required.
• Demonstrate ability to work in a Statutory SEND context and follow guidance.

Responsibilities

• Coordinate and manage complex administrative tasks from start to finish.
• Handle day-to-day operational issues and make decisions in line with guidance.
• Respond to enquiries from colleagues, partners, and families, including escalated issues.
• Promote Bristol City Council’s values: Dedicated, Respect, Ownership, Curious, Collaborative.
• Drive improvements in processes and systems.

Skills

Administrative skills

Clear communication

Problem solving

Stakeholder liaison

Hybrid working

Job description

Bristol City Council, City Hall Bristol, is seeking an administrative professional to join the Statutory SEND Team for a fixed-term 6-month period with potential extension. The role is primarily office-based with some remote working and occasional travel to other sites.

You will handle complex administrative tasks, respond to enquiries, and drive process improvements while upholding the council's values. Applicants must be prepared for a Basic DBS check.