SEND Administrator | Education & Family Support

Bath & North East Somerset Council; Keynsham; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bath & North East Somerset Council is seeking a SEND Administrator to support the expanding Statutory SEND team, helping create Education Health and Care plans and ensuring statutory responsibilities are met. You will be the main contact for families, schools, and professionals, coordinating communications and documentation.

The role is based at the Civic Centre in Keynsham, with opportunities to contribute to excellent outcomes for children and young people. DBS check is required.

Qualifications

• Knowledge of work practices, processes, procedures and policies related to SEND.
• Experience in education, health, social care or other relevant fields.
• Competence in using IT packages and the ability to learn new systems.

Responsibilities

• Managing our phone line, answering queries from families and professionals.
• Acting as first point of contact for emails and the contact form, including requests for EHC needs assessments and other Statutory work.
• Drafting and sending out letters.
• Managing our secure email system.
• Processing invoices.
• Updating and keeping complex records on various systems.
• Organising meetings.
• Taking minutes and summarising decisions in panels and meetings.
• Along with other relevant tasks that support our statutory team.

Skills

Knowledge of SEND

Experience in education/health/social‑

IT skills

Job description

Bath & North East Somerset Council is seeking a SEND Administrator to support the expanding Statutory SEND team, helping create Education Health and Care plans and ensuring statutory responsibilities are met. You will be the main contact for families, schools, and professionals, coordinating communications and documentation.

The role is based at the Civic Centre in Keynsham, with opportunities to contribute to excellent outcomes for children and young people. DBS check is required.