SEND Administrator – Education & Care Team

Bath and North East Somerset Council; Keynsham; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Disability Confident Employer

Flexible working arrangements

Job summary

Bath and North East Somerset Council is seeking an Administrator for the Education Health and Care Team to support the expanding Statutory SEND team in delivering accurate Education Health and Care plans for children and young people. You will be the first point of contact for families, coordinating communications, diaries, and meetings, and ensuring efficient administration across statutory tasks.

You will draft letters, handle invoices, manage secure email, and maintain records across systems,

Qualifications

• Knowledge of SEND work practices, processes and policies.
• Experience in education, health, social care or related fields.
• Competence with IT packages and ability to learn new systems.

Responsibilities

• Answer queries from families and professionals via phone.
• Be first point of contact for emails and form requests, including EHC needs assessments.
• Draft and send letters; manage secure email system.
• Process invoices and maintain complex records on systems.
• Organise meetings and take minutes; summarise decisions in panels.

Skills

SEND knowledge

IT skills

Public sector experience

Tools

IT systems

Job description

Bath and North East Somerset Council is seeking an Administrator for the Education Health and Care Team to support the expanding Statutory SEND team in delivering accurate Education Health and Care plans for children and young people. You will be the first point of contact for families, coordinating communications, diaries, and meetings, and ensuring efficient administration across statutory tasks.

You will draft letters, handle invoices, manage secure email, and maintain records across systems,