SEND Admin & Data Coordinator

Central Bedfordshire Council; Shefford; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Central Bedfordshire Council invites applications for an experienced Business Support Officer to join the SEND Service. You will provide high-level administrative support to the EHC Team and wider SEND service, acting as first point of contact for parents, carers, schools and professionals, and handling queries with accuracy.

The role involves data entry on a bespoke database, preparing agendas and minutes for SEND panels, and supporting payments and administration.

Qualifications

• Experience in a business support role is essential.
• Strong organisational and prioritisation skills.
• Excellent written and verbal communication.
• Proficient in MS Office and data entry.
• Attention to detail and ability to manage data with accuracy.
• Experience coordinating meetings and minute taking.

Responsibilities

• Act as first point of contact for queries from parents, carers, schools and professionals.
• Manage inboxes and process documents within statutory timescales.
• Perform data entry on a bespoke database and maintain GDPR-compliant records.
• Provide admin support for weekly SEND panels and related meetings, including agendas and minutes.
• Assist with payments to schools and other providers as required.

Skills

Business support

Organisational skills

Customer care

Written & verbal communication

IT skills

Data management

Meetings coordination

GDPR compliance

Tools

MS Office

Job description

Central Bedfordshire Council invites applications for an experienced Business Support Officer to join the SEND Service. You will provide high-level administrative support to the EHC Team and wider SEND service, acting as first point of contact for parents, carers, schools and professionals, and handling queries with accuracy.

The role involves data entry on a bespoke database, preparing agendas and minutes for SEND panels, and supporting payments and administration.