Administrative & Finance Support Officer

Central Bedfordshire Council; Caulcott; On-site; GBP 22,000 - 30,000; Full time

Job summary

Central Bedfordshire Council is seeking a Business Support Officer to perform a broad range of administrative duties within the children's services team. You will handle calls, manage inboxes, coordinate meetings and assist with financial processes while supporting timely casework and data recording.

The role requires strong organisational skills, excellent communication, and the ability to work independently with attention to detail, ensuring compliance and high-quality service delivery to

Qualifications

• Excellent verbal and written communication skills and confidence dealing with enquiries by telephone, email and in person.
• Highly organised with strong time management and prioritisation skills.
• Experience carrying out administrative and financial processes, including invoice processing.
• Confident using Microsoft Office applications to produce reports, letters, forms and statistical information.
• Ability to work independently, use initiative and maintain attention to detail.

Responsibilities

• Answering and responding to telephone calls, taking messages, and directing enquiries.
• Managing team inboxes and responding to enquiries in a professional and timely manner.
• Completing statutory checks and obtaining references.
• Liaising with partner agencies and professionals.
• Processing and paying invoices; maintaining accurate financial records.
• Organising and coordinating meetings and events; preparing agendas and minutes.
• Producing correspondence and supporting documentation for families and professionals.
• Running reports and maintaining databases.
• Monitoring tasks to ensure timely completion.
• Communicating with internal and external stakeholders; conducting research and presenting findings.

Skills

Verbal & written communication

Administrative skills

Organisation & time management

Invoice processing

Tools

Microsoft Office

Job description

Central Bedfordshire Council is seeking a Business Support Officer to perform a broad range of administrative duties within the children's services team. You will handle calls, manage inboxes, coordinate meetings and assist with financial processes while supporting timely casework and data recording.

The role requires strong organisational skills, excellent communication, and the ability to work independently with attention to detail, ensuring compliance and high-quality service delivery to