Administrator

Belmont Recruitment; Liverpool; On-site; GBP 22,000 - 32,000; Full time

Job summary

Belmont Recruitment are seeking an experienced Business Support Officer to join Liverpool City Council's Special Educational Needs (SEN) Team on a temporary, full-time basis (35 hours per week, Monday to Friday).

In this role you will provide comprehensive administrative support, manage EHC documentation, coordinate meetings, maintain records, and liaise with parents, schools and health/social care professionals to ensure timely SEN services.

Qualifications

• Previous experience in a Business Support, Administration or Customer Service role, ideally within Children's Services, Education or the public sector.
• Excellent communication skills.

Responsibilities

• Provide comprehensive administrative and business support to the Special Educational Needs Team.
• Process and maintain Education, Health and Care (EHC) documentation, ensuring accuracy and compliance with statutory timescales.
• Coordinate meetings, reviews and appointments, including preparing agendas and distributing relevant paperwork.
• Maintain accurate electronic records and update case management systems.
• Manage shared inboxes, respond to telephone and email enquiries, and act as the first point of contact for parents, schools and professionals.
• Prepare correspondence, reports and other documentation to support the SEN Team.
• Liaise with schools, educational settings, health professionals and social care colleagues to support the delivery of SEN services.
• Monitor workflow and ensure documentation is processed within required deadlines.
• Support data collection, reporting and performance monitoring.
• Undertake general administrative duties including filing, scanning, minute taking and document management.

Skills

Excellent communication

Job description

Belmont Recruitment are currently looking for an experienced Business Support Officer to join the Special Educational Needs (SEN) Team at Liverpool City Council on a temporary basis. This is a full-time role working 35 hours per week, Monday to Friday.

Key Responsibilities

• Provide comprehensive administrative and business support to the Special Educational Needs Team.
• Process and maintain Education, Health and Care (EHC) documentation, ensuring accuracy and compliance with statutory timescales.
• Coordinate meetings, reviews and appointments, including preparing agendas and distributing relevant paperwork.
• Maintain accurate electronic records and update case management systems.
• Manage shared inboxes, respond to telephone and email enquiries, and act as the first point of contact for parents, schools and professionals.
• Prepare correspondence, reports and other documentation to support the SEN Team.
• Liaise with schools, educational settings, health professionals and social care colleagues to support the delivery of SEN services.
• Monitor workflow and ensure documentation is processed within required deadlines.
• Support data collection, reporting and performance monitoring.
• Undertake general administrative duties including filing, scanning, minute taking and document management.

Requirements

• Previous experience working in a Business Support, Administration or Customer Service role, ideally within Children's Services, Education or the public sector.
• Excellent communication skills

Please apply with an up to date CV ASAP if this role would be of interest to you.