SEND Admin & Casework Specialist (Hybrid)

Opus People Solutions Limited; Alconbury; Hybrid; GBP 16,000 - 23,000; Full time

Job summary

Opus People Solutions are recruiting on behalf of Cambridgeshire County Council for Business Support Officers to provide administrative support to the SEND Service, assisting with the management of statutory assessment processes and ensuring processes are completed within service deadlines.

This hybrid role is based at New Shire Hall Alconbury PE28, offering 37 hours per week with an hourly rate of £14.14 and a 6-month contract.

Qualifications

• Experience providing administrative support in a busy office.
• Experience dealing with the public and handling sensitive information.
• Competent IT skills with Microsoft Office and case management systems.

Responsibilities

• Support preparation, finalisation and distribution of EHCPs.
• Produce and issue consultation letters and SEND-related correspondence.
• Act as a key point of contact for telephone and email enquiries from parents, schools and stakeholders.
• Support SEND Casework Officers with administrative tasks and case management.
• Maintain accurate records on the case management system and ensure data protection compliance.
• Prepare documentation, reports and meeting papers for SEND panels and service meetings.
• Attend panel meetings and record outcomes and actions.
• Undertake quality checks of EHCP documentation for accuracy and completeness.
• Monitor casework activities and escalate issues as needed.

Skills

Administrative support

Public handling

IT skills

MS Office

Database/case management

SEND knowledge

Tools

Case management systems

Job description

Opus People Solutions are recruiting on behalf of Cambridgeshire County Council for Business Support Officers to provide administrative support to the SEND Service, assisting with the management of statutory assessment processes and ensuring processes are completed within service deadlines.

This hybrid role is based at New Shire Hall Alconbury PE28, offering 37 hours per week with an hourly rate of £14.14 and a 6-month contract.