SEM Applications Engineer: FAT, Demos & Training

Carl Zeiss Microscopy Limited; Cambridge; On-site; GBP 36,000 - 60,000; Full time

Job summary

ZEISS Microscopy is seeking an Applications Engineer to join the Cambridge Customer Center on a 12-month maternity cover. You will support FAT, provide technical consultation, and run demonstrations and training for SEM instruments, working with sales, product management and customers.

Responsibilities include FAT testing, ensuring systems meet quality standards before shipment, delivering customer training, and collaborating with cross-functional teams to enable successful project delivery.

Qualifications

• Hands-on experience operating SEM and troubleshooting SEM systems.
• Experience in engineering, scientific or technical environments.
• Knowledge of EDS and analytical techniques.
• Strong problem-solving and customer-facing skills.
• Excellent communication and ability to work with teams.
• Ability to manage multiple priorities and adapt to change.
• Collaborative approach within a cross-functional team.

Responsibilities

• Conduct Factory Acceptance Tests (FAT) on ZEISS SEM systems.
• Ensure systems meet quality standards before shipment.
• Act as a technical expert for customers, sales and product teams.
• Support customer demonstrations, sample validation and feasibility studies.
• Deliver customer training on microscopy systems as needed.
• Collaborate with cross-functional teams for successful delivery.
• Contribute to continuous improvement of acceptance testing processes.

Skills

SEM operation

Troubleshooting

Customer facing

Project collaboration

Multiple priorities

Communication skills

Analytical techniques

Education

Engineering/Materials/Physics degree

Master's degree desirable

Bachelor's degree with experience

Practical electron microscopy experience

Tools

EDS platforms

Job description

ZEISS Microscopy is seeking an Applications Engineer to join the Cambridge Customer Center on a 12-month maternity cover. You will support FAT, provide technical consultation, and run demonstrations and training for SEM instruments, working with sales, product management and customers.

Responsibilities include FAT testing, ensuring systems meet quality standards before shipment, delivering customer training, and collaborating with cross-functional teams to enable successful project delivery.