Applications Engineer

Carl Zeiss Microscopy Limited; Cambridge; Presencial; GBP 36 000 - 60 000; Tempo integral

Resumo da oferta

ZEISS Microscopy is seeking an Applications Engineer to join the Cambridge Customer Center on a 12-month maternity cover. You will support FAT, provide technical consultation, and run demonstrations and training for SEM instruments, working with sales, product management and customers.

Responsibilities include FAT testing, ensuring systems meet quality standards before shipment, delivering customer training, and collaborating with cross-functional teams to enable successful project delivery.

Qualificações

• Hands-on experience operating SEM and troubleshooting SEM systems.
• Experience in engineering, scientific or technical environments.
• Knowledge of EDS and analytical techniques.
• Strong problem-solving and customer-facing skills.
• Excellent communication and ability to work with teams.
• Ability to manage multiple priorities and adapt to change.
• Collaborative approach within a cross-functional team.

Responsabilidades

• Conduct Factory Acceptance Tests (FAT) on ZEISS SEM systems.
• Ensure systems meet quality standards before shipment.
• Act as a technical expert for customers, sales and product teams.
• Support customer demonstrations, sample validation and feasibility studies.
• Deliver customer training on microscopy systems as needed.
• Collaborate with cross-functional teams for successful delivery.
• Contribute to continuous improvement of acceptance testing processes.

Conhecimentos

SEM operation

Troubleshooting

Customer facing

Project collaboration

Multiple priorities

Communication skills

Analytical techniques

Formação académica

Engineering/Materials/Physics degree

Master's degree desirable

Bachelor's degree with experience

Practical electron microscopy experience

Ferramentas

EDS platforms

Descrição da oferta de emprego

Applications Engineer (12-Month Maternity Cover)

Reports to: Senior Applications Engineer - Team Leader

Department: ZEISS Microscopy Customer Center Cambridge

Company Overview

ZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. Through continuous innovation, ZEISS develops world‑class technologies that support scientific discovery, industrial manufacturing, healthcare and research worldwide. Within Microscopy, ZEISS provides advanced imaging and analysis solutions that enable customers to investigate materials, components and biological samples at the micro and nanoscale.

Role Summary

As part of the ZEISS Microscopy Customer Center Cambridge, the Applications Engineer will play a key role in supporting customers through Factory Acceptance Testing (FAT), technical consultation, demonstrations and training activities. Working closely with customers, sales teams, product management and internal stakeholders, the successful candidate will act as a technical expert for ZEISS Scanning Electron Microscopes (SEM), ensuring systems meet customer requirements prior to installation and supporting the delivery of exceptional customer experiences. This role offers the opportunity to work with advanced microscopy technologies while collaborating with a highly experienced team of applications specialists.

Key Responsibilities

• Conduct Factory Acceptance Tests (FAT) on ZEISS Scanning Electron Microscopes (SEM).
• Ensure systems meet quality standards and customer expectations prior to shipment.
• Act as a technical expert for customers, sales teams and product management.
• Support customer demonstrations, sample validation activities and feasibility studies.
• Deliver customer training on microscopy systems where required.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Support the continuous improvement of acceptance testing processes and work instructions.
• Provide technical guidance and applications expertise across a range of customer projects.

Skills & Experience

• Hands‑on experience operating and troubleshooting Scanning Electron Microscopes (SEM).
• Experience working within an engineering, scientific or technical environment.
• Knowledge of analytical techniques such as Energy Dispersive Spectroscopy (EDS).
• Strong problem‑solving and troubleshooting capability.
• Excellent communication and customer‑facing skills.
• Ability to manage multiple priorities and adapt to changing requirements.
• Collaborative approach with the ability to work effectively within a team environment.

Desirable Experience

• Factory Acceptance Testing (FAT).
• Customer demonstrations and technical training.
• Materials science, semiconductor or life science applications.
• Sample preparation techniques for electron microscopy.
• Experience with third‑party analytical systems, including EDS platforms.

Qualifications

• Degree in Engineering, Materials Science, Physics, Geology or a related scientific discipline preferred.
• Master's degree desirable.
• Bachelor's degree considered alongside relevant industry experience.
• Practical electron microscopy experience may be considered in place of higher academic qualifications.

Benefits

We are a progressive employer offering attractive reward packages and the opportunity to work with market‑leading microscopy technologies. This role provides exposure to international customers, advanced scientific instrumentation and a collaborative team environment within a globally recognised technology organisation.

Place of Work

ZEISS House, Building 1030 Cambourne Business Park Cambourne, Cambridge CB23 6DW. Primarily site‑based. International travel may be required.

Step out of your comfort zone, excel and redefine the limits of what is possible. That is just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long‑term goal of the Carl Zeiss Foundation: to bring science and society into the future together.

Join us today. Inspire people tomorrow.

Diversity, Equality and Inclusion

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.