Applications Engineer

ZEISS Group; Cambridge; Presencial; GBP 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive rewards

Travel opportunities

Global company

Descripción de la vacante

ZEISS Group is seeking an Applications Engineer (12‑Month Maternity Cover) to support customers at ZEISS Microscopy Customer Center Cambridge. You will conduct FAT on ZEISS SEMs, validate performance, and act as a technical expert for demonstrations, training and feasibility studies.

You will collaborate with sales, product management and cross-functional teams to ensure successful project delivery and exceptional customer experiences.

Formación

• Hands-on experience operating Scanning Electron Microscopes (SEM) and troubleshooting
• Knowledge of analytical techniques, especially Energy Dispersive Spectroscopy (EDS)
• Strong problem-solving and customer-facing communication skills

Responsabilidades

• Conduct Factory Acceptance Tests (FAT) on ZEISS SEM systems
• Ensure systems meet quality and customer expectations before shipment
• Provide demonstrations, sample validation and feasibility studies
• Deliver customer training on microscopy systems as needed
• Support project delivery with cross-functional teams
• Continuously improve FAT processes and work instructions
• Provide technical guidance across customer projects

Conocimientos

SEM operation

Troubleshooting

Analytical skills

Customer-facing

Educación

Engineering, Materials Science, Physics, Geology

Master’s degree desirable

Bachelor’s degree with relevant experience

Herramientas

EDS

Descripción del empleo

Applications Engineer (12-Month Maternity Cover)Reports to: Senior Applications Engineer - Team LeaderDepartment: ZEISS Microscopy Customer Center CambridgeCompany OverviewZEISS is an internationally leading technology company operating in the optics and optoelectronics industries. Through continuous innovation, ZEISS develops world-class technologies that support scientific discovery, industrial manufacturing, healthcare and research worldwide.Within Microscopy, ZEISS provides advanced imaging and analysis solutions that enable customers to investigate materials, components and biological samples at the micro and nanoscale.Role SummaryAs part of the ZEISS Microscopy Customer Center Cambridge, the Applications Engineer will play a key role in supporting customers through Factory Acceptance Testing (FAT), technical consultation, demonstrations and training activities.Working closely with customers, sales teams, product management and internal stakeholders, the successful candidate will act as a technical expert for ZEISS Scanning Electron Microscopes (SEM), ensuring systems meet customer requirements prior to installation and supporting the delivery of exceptional customer experiences.This role offers the opportunity to work with advanced microscopy technologies while collaborating with a highly experienced team of applications specialists.Key ResponsibilitiesConduct Factory Acceptance Tests (FAT) on ZEISS Scanning Electron Microscopes (SEM).Ensure systems meet quality standards and customer expectations prior to shipment.Act as a technical expert for customers, sales teams and product management.Support customer demonstrations, sample validation activities and feasibility studies.Deliver customer training on microscopy systems where required.Collaborate with cross-functional teams to ensure successful project delivery.Support the continuous improvement of acceptance testing processes and work instructions.Provide technical guidance and applications expertise across a range of customer projects.Skills & ExperienceHands-on experience operating and troubleshooting Scanning Electron Microscopes (SEM).Experience working within an engineering, scientific or technical environment.Knowledge of analytical techniques such as Energy Dispersive Spectroscopy (EDS).Strong problem-solving and troubleshooting capability.Excellent communication and customer-facing skills.Ability to manage multiple priorities and adapt to changing requirements.Collaborative approach with the ability to work effectively within a team environment.Desirable ExperienceFactory Acceptance Testing (FAT).Customer demonstrations and technical training.Materials science, semiconductor or life science applications.Sample preparation techniques for electron microscopy.Experience with third-party analytical systems, including EDS platforms.QualificationsDegree in Engineering, Materials Science, Physics, Geology or a related scientific discipline preferred.Master's degree desirable.Bachelor's degree considered alongside relevant industry experience.Practical electron microscopy experience may be considered in place of higher academic qualifications.BenefitsWe are a progressive employer offering attractive reward packages and the opportunity to work with market-leading microscopy technologies.This role provides exposure to international customers, advanced scientific instrumentation and a collaborative team environment within a globally recognised technology organisation.Place of WorkZEISS House, Building 1030Cambourne Business ParkCambourne, CambridgeCB23 6DWPrimarily site-based.International travel may be required.Your ZEISS Recruiting Team:Abigail Hannaby, Farzana Rahman, Kate Benyon, Lara Haslam, Natarlee Lawrence, Suya Rolph