Self-Storage Customer Experience & Sales Advisor

Pertemps London; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Performance bonus

Full training and ongoing development

Career progression opportunities

Job summary

Pertemps London is recruiting a Customer Service Advisor for a busy self-storage site in West Norwood, London. The role combines customer service, sales, administration, and day-to-day site operations, with a basic salary of £27,053 and a performance bonus.

You will assist customers in person, by phone and by email, help select storage solutions, drive sales toward site targets, manage accounts and admin, and maintain a clean and professional environment.

Qualifications

• Experience in a customer-facing, retail or sales role.
• Strong communication and customer service skills.
• Confident working towards targets.
• IT literate with good administrative skills.
• Organised, reliable and able to work independently.
• Flexible to work a rota of 5 days out of 7.

Responsibilities

• Providing excellent customer service in person, by phone, and via email.
• Assisting customers in choosing the right storage solutions.
• Driving sales and contributing towards site targets.
• Managing customer accounts and administration.
• Maintaining a clean, safe, and professional site environment.
• Supporting daily operational tasks and site standards.
• Undertaking key holder and lone-working responsibilities when required.

Skills

Customer service

Sales ability

Organisational skills

Communication skills

IT literate

Target-driven

Tools

CRM systems

Job description

Pertemps London is recruiting a Customer Service Advisor for a busy self-storage site in West Norwood, London. The role combines customer service, sales, administration, and day-to-day site operations, with a basic salary of £27,053 and a performance bonus.

You will assist customers in person, by phone and by email, help select storage solutions, drive sales toward site targets, manage accounts and admin, and maintain a clean and professional environment.