Assistant Manager - Self Storage | London | Quarterly Bonus

Pertemps Bond; Greater London; Vor Ort; GBP 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

Quarterly Bonus

Career development in a busy London

Permanent, full-time position

Zusammenfassung

Pertemps Bond in London, N1 is seeking an Assistant Manager to run day-to-day store operations, drive sales and occupancy, and deliver excellent customer service. The role reports to the Store Manager and involves supervising a small team in a fast-paced self-storage environment.

The successful candidate will support financial targets, manage customer enquiries, and ensure the store complies with Health & Safety and company procedures. Immediate interviews available.

Qualifikationen

• Strong verbal and written communication skills.
• Confident in engaging customers face to face and by phone.
• Excellent listening skills with a customer-service focus.
• Attention to detail and adherence to procedures.
• A proactive, self-disciplined approach, able to work independently.
• Experience supervising or motivating a small team.
• Ability to take responsibility for store operations in the Manager’s absence.
• Comfort working alone and in a small team.
• Commercial mindset with interest in sales and occupancy.
• Product and service knowledge developed through induction.

Aufgaben

• Support the store in achieving financial, sales and occupancy targets.
• Identify opportunities to increase occupancy and revenue.
• Handle enquiries by telephone and face to face, converting to bookings.
• Deliver excellent customer service to a diverse range of needs.
• Supervise and motivate Customer Service Assistants.
• Take responsibility for the store when the Store Manager is absent.
• Maintain a clean, safe, well-presented store at all times.
• Follow Health & Safety procedures for customers and colleagues.
• Monitor store performance against budgets.
• Support marketing activity and local store promotions.
• Assist with unit mix analysis to improve occupancy and revenue.
• Report and follow up repairs and maintenance promptly.
• Support debt-control procedures and keep bad debts to a minimum.
• Complete administration accurately and in line with procedures.
• Identify training and development needs within the team.

Kenntnisse

Communication

Face-to-face

Telephone skills

Active listening

Attention to detail

Independence

Team supervision

Store operations

Sales mindset

Product knowledge

Jobbeschreibung

Pertemps Bond in London, N1 is seeking an Assistant Manager to run day-to-day store operations, drive sales and occupancy, and deliver excellent customer service. The role reports to the Store Manager and involves supervising a small team in a fast-paced self-storage environment.

The successful candidate will support financial targets, manage customer enquiries, and ensure the store complies with Health & Safety and company procedures. Immediate interviews available.