Customer Sales Advisor

Templewood Recruitment; England; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

New Store Bonus

End of Year Bonus

30 days holiday including bank holiday

Pension scheme

Private medical insurance

Staff discount

Perkbox

Training and development

Birthday/paternity benefits

Job summary

Templewood Recruitment seeks a confident Customer Sales Advisor to join a small team. You will handle inbound enquiries via face-to-face, telephone or email, matching customers with the best self-storage solutions. Full training is provided, with a clear path for career development.

The role emphasizes sales support and outstanding customer service, requiring effective communication and time management. You will assist with contracts, payments, and store operations across seven days a week.

Qualifications

• Friendly and confident team player with high standards.
• Proven ability to provide exceptional customer service and sales support.
• Excellent communication and interpersonal skills.

Responsibilities

• Convert inquiries into sales and help customers choose solutions.
• Achieve sales targets by maximizing opportunities and providing guidance.
• Provide outstanding customer service in a fast-paced store environment.
• Handle contracts and chase debts as part of administration duties.
• Reconcile cash, card payments, and direct debits daily.
• Maintain site standards and hygiene.

Skills

Customer service

Sales oriented

Communication skills

Interpersonal skills

Time management

Team player

Job description

Customer Sales Advisor

About You:

Do you want a structured career path within a company that offers career development and growth? Do you wish to further develop your sales and customer services skills? If so, please read on

We are looking for a confident team player who has high standards and the ability to provide exceptional customer services and sales support.

The role involves working as part of a small team and dealing with inbound enquiries (can be Face to Face, Telephone or Email) from customers who are looking to use self-storage services, listening to their specific needs and matching them to the best solution for their needs. Full training is provided in the role, but we are looking for candidates who are friendly, enjoy speaking to people and have a solutions focused approach.

The ideal candidate likes variety and has effective communication skills and interpersonal skills. The role requires someone who is organised, self-motivated, and can manage their time effectively.

Company Benefits:

• New Store Bonus + Generous End of Year Bonus
• 40 hours, working a day shift pattern to cover the opening hours of the store. Stores are open 7 days a week, including bank holidays, so there will be weekend working required at times (working 5 days out of 7 each week).
• 30 days holiday, which includes Bank Holidays.
• Contributory pension scheme.
• Private medical insurance after qualifying period, and subject to eligibility.

Additional Benefits:

• Staff discount on storage and retail products.
• Perkbox - employee 'free perks scheme, which includes discounts on many high street retailers, cinema tickets, and much more.
• Training and development programme.
• Additional benefits after qualifying period, including: a day off and gift for your birthday, Christmas hamper, length of service award and a generous maternity and paternity package

What you ll do

Sales and Customer Service

• Convert sales and help customers make informed decisions
• Achieve sales targets by maximising sales opportunities
• Provide outstanding customer service, always keeping our values in mind

Administration

• Handle new enquiries, complete contracts and chase debts
• Liaise with the removals contractor when required, use the removals calendar

Banking and Petty Cash

• Reconcile cash, credit card, Direct Debit and BACS payments
• Complete petty cash float checks daily

Site Maintenance and hygiene

• Take pride in the site and maintaining excellent standards

This is a wonderful opportunity to work for a truly innovative and people focused employer who offer the highest levels of service in the industry. The role offers a great opportunity for long term progression, as well as the security of working for a company who are still growing and expanding and have aspirations to become a market leader.

This role offers an immediate start and fully paid and expensed training.