Security Team Leader - FWP-Security

Fairmont Windsor Park - Arora Group; Egham; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

On-site parking

Job summary

Fairmont Windsor Park is seeking a Security Team Leader to supervise officers and support the Security Manager in delivering a safe environment for guests and colleagues at our 5‑star hotel near Egham.

You will coordinate security operations, monitor CCTV, handle VIP visits, address incidents, and maintain high professional standards. SIA licence is required; prior hotel security experience is advantageous.

Qualifications

• Strong supervisory and motivational skills.
• Experience in security within a high-end hotel preferred.
• Excellent communications and guest service orientation.

Responsibilities

• Coordinate and supervise security officers, providing support to ensure a safe environment for guests and staff.
• Ensure hotel entry points are staffed and guests are welcomed and acknowledged.
• Assist in implementing security measures for visits of guests and VIPs.
• Monitor surveillance cameras and assist with investigations when required.
• Conduct patrols to prevent unauthorized access and address security, fire, and safety issues.
• Be alert to unusual packages or vehicles and report to the Security Manager.

Skills

Leadership

VIP guest handling

Security operations

Team supervision

Communication

Calm under pressure

Education

SIA Licence

Job description

But there’s more...

Salary – Competitive

Holiday– 28 days holiday, enhanced after 5 years of service.

• Free meals on duty.
• Uniform offered and dry cleaned.
• Complimentary on-site parking is available whilst on duty.
• Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties
• Introduce a friend scheme
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

About us...

Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.

A bit about what you will do...

Security Team leaders lead by example and assist the Security Manager with the day-to-day operations to ensure a safe and secure environment for both guest and employees of our hotel and grounds.

• Coordinate and supervise security officers, providing support and assistance when necessary.
• Ensure hotel entry barrier is always manned, guests are acknowledged, and they feel welcome.
• Assist the Security Manager implementing security measures for the visits of guests and VIPs to the hotel and surrounding area.
• Ensure surveillance cameras are monitored and assist with investigations when necessary.
• Conduct security patrols ensuring no unauthorised access and addressing matters involving security, fire and health & safety.
• Be alert for any unusual packages, guests or vehicles and inform Security Manager accordingly.

More about you...

• Confidence & professionalism when interacting with high profile guests.
• Strong supervisorial, motivational and communication skills.
• Remain calm whilst under pressure.
• Ability to be correct, secure and courteous in handling any disciplinary or criminal cases.
• You value being part of a team and supporting your colleagues.
• A smart and professional appearance.
• Most of all, you will have an approachable, positive, and proactive manner.
• Experience in a similar role within a 5-star hotel is a significant advantage.
• SIA Licence is a must.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are excitingopportunities for career progression and development across our properties and brands.