Security Manager

Fairmont-693816e0; Borough of Runnymede; On-site; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

On-site parking

Shuttle to Heathrow

Friends & family rates

Food and beverage discounts

Christmas gifts

Cycle to work

Merlin discounts

Taste card

Life assurance

Employee assistance

Recognition programs

Job summary

Fairmont Windsor Park in Windsor, United Kingdom, is seeking an experienced Security Manager to lead the hotel’s security, health & safety and emergency planning efforts. You will work with departments and external partners to identify risk and ensure staff are trained to respond effectively.

You will oversee CCTV and access control, conduct risk assessments, lead investigations, and develop training programmes across a 24-hour operation to protect guests, colleagues and assets.

Qualifications

• Substantial security and safety experience in hotel/large venue operations.
• Strong knowledge of health and safety, risk assessment and emergency planning.
• Manual-handling instructor qualification required.
• Relevant occupational health and safety qualification preferred; fire-safety, first-aid or emergency-management training desired.
• Security licence/authorisation must be maintained.
• Experience with CCTV, access control, alarms and incident-management systems; proficient with Microsoft Office.
• Excellent written reporting, investigation, training, communication and influencing skills; guest-focused leadership.

Responsibilities

• Lead the hotel's Security and Health & Safety function and related risk management frameworks.
• Oversee CCTV, access control, alarm systems and life-safety technologies.
• Conduct risk assessments and ensure corrective actions are implemented.
• Lead investigations into accidents and security events; identify root causes.
• Develop and deliver security, safety and emergency response training.
• Coordinate emergency drills, business continuity planning and crisis management.

Skills

Security leadership

Risk assessment

Incident investigation

Training delivery

Communication & reporting

Guest-focused leadership

Education

OHS qualification

Manual-handling instructor qualification

Tools

CCTV systems

Access control

Alarm systems

Incident management software

Microsoft Office

Radios

Job description

About us...

Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.

A bit about what you will do...

The Security Manager provides visible, professional leadership across hotel security, workplace safety and emergency planning. Working with all departments and relevant airport and emergency-service partners, the role identifies risk, establishes proportionate controls, investigates incidents and ensures colleagues are trained to work safely and respond effectively

• Lead the hotel's Security and Health & Safety function, including procedures, risk management frameworks, em… **(text truncated for brevity)**
• Oversee the operation of CCTV, access control, alarm systems, fire life‑safety systems and other security technologies.
• Conduct risk assessments, maintain the hotel Safety Statement and ensure corrective actions are implemented and monitored.
• Lead the hotel's security operation, protecting guests, colleagues, visitors, assets, information and property while maintaining a professional and guest‑focused approach.
• Manage key control, contractor access, visitor management, lost property procedures and incident response activities.
• Coordinate emergency preparedness, including fire drills, evacuation exercises, business continuity planning and crisis response protocols.
• Lead investigations into accidents, incidents, near misses and security events, identifying root causes and implementing preventative measures.
• Develop and deliver security, health & safety, manual handling and emergency response training programmes.
• Monitor audit results, incidents, claims and emerging risks, driving continuous improvement across safety and security operations.
• Lead, coach and develop the Security team, ensuring high standards of professionalism, readiness and operational effectiveness.

More about you...

• Substantial security and safety experience in a hotel, large public venue, airport environment or comparable 24‑hour operation, including previous team‑leadership responsibility.
• Strong working knowledge of occupational health and safety, risk assessment, accident investigation, fire and emergency planning, security operations and asset protection.
• A recognised manual‑handling instructor qualification and the competence to deliver and document practical manual‑handling training are required.
• A relevant occupational health and safety qualification is strongly preferred; fire‑safety, first‑aid responder, investigation or emergency‑management training is also desirable.
• Any security licence or authorisation required for the duties personally performed must be maintained, together with current knowledge of applicable professional standards.
• Experience with CCTV, access control, alarms, incident‑management systems, radios and Microsoft Office applications.
• Calm and decisive under pressure, with sound judgement, discretion, integrity and the ability to manage sensitive incidents confidentially.
• Excellent written reporting, investigation, training, communication and influencing skills, with a collaborative and guest‑focused leadership style. Flexibility to respond to incidents and work across a 24‑hour hotel operation, including evenings, weekends and public holidays when required.

Salary – Competitive

Holiday– 28 days holiday, enhanced after 5 years of service.

But there’s more...

• Free meals on duty.
• Uniform offered and dry cleaned.
• Complimentary on‑site parking is available whilst on duty.
• Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
• Discounted employee friends & family rates at Arora Hotels.
• Food and beverage discounts.
• Christmas gifts and employee parties
• Introduce a friend scheme
• Cycle 2 work scheme.
• UK attraction discounts @ Merlin Entertainments.
• Taste card.
• Life assurance scheme.
• Wage stream.
• Employee assistance programme.
• Arora star employee recognition.
• Long service recognition award.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

Compensation: To be discussed