Security Team Lead - Incident Response & Coaching

Dpdgroup; Oldbury; On-site; GBP 35,000 - 48,000; Full time

Job summary

DPD is looking for a Team Leader to oversee security officers and Gatehouse operatives across on-site locations in the UK. You will allocate tasks, monitor performance, organise training and act as the first contact for incidents 24/7.

You will lead a fast-paced security team, maintain high standards, and work closely with the Hub Security Manager to deliver business security objectives and exemplary conduct.

Qualifications

• Proven ability to lead and motivate a team in the Security department.
• Experience in a fast paced environment.
• Strong communication skills.
• Polite and professional with willingness to go the extra mile.
• Ability to work as a team player and on your own initiative.
• Demonstrate high levels of self-motivation and initiative.
• High integrity and alignment with DP D DNA values.

Responsibilities

• Assign work to Security Officers to maximise productivity and prevent incidents.
• Ensure tasks are carried out safely and per Security policies.
• Complete and file security documentation accurately during shifts.
• Provide incident response and management across East or West Midlands.
• Conduct return-to-work meetings and relay information to the Security Hub Manager.
• Oversee day-to-day operations including investigations and escalations.
• Conduct training to upskill Officers or Operatives.
• Support targets and success as delegated by the Hub Security Manager.
• Act professionally and maintain confidentiality at all times.
• Drive day-to-day performance of on-site security teams.
• Collaborate with security management to implement business security strategy.
• Exhibit exemplary behaviour and mentor colleagues.
• Support others through training and coaching.

Skills

Team leadership

Communication skills

Self-motivation

Integrity

Work under pressure

Channeling incidents

Job description

DPD is looking for a Team Leader to oversee security officers and Gatehouse operatives across on-site locations in the UK. You will allocate tasks, monitor performance, organise training and act as the first contact for incidents 24/7.

You will lead a fast-paced security team, maintain high standards, and work closely with the Hub Security Manager to deliver business security objectives and exemplary conduct.