Security Solutions Engineer – South England

Risco Group; Greater London; On-site; GBP 50,000 - 75,000; Full time

Job summary

RISCO Group is seeking a Sales Engineer to join our technical sales team in the south of England. You will provide pre- and post-sales technical support, demonstrations and customer training across our customer base and channels.

The role involves coordinating with ARC partners and integration partners, managing pilots and larger projects, and acting as the link between customers and RISCO’s technical and commercial teams.

Qualifications

• Relevant business/professional qualification (C&G / NVQ Electronic Security) or relevant job experience.
• BSc technical degree or equivalent, with applicable experience or a successful track record within the applied industry; a minimum of 5 years’ applicable experience is preferred but not essential.
• Technical background in intrusion, systems integration and associated electronic security technologies.
• Previous experience in physical security systems, access control and building management solutions would be advantageous.
• Strong communication, listening and presentation skills, with a willingness and interest in continuous role improvement.
• Ability to engage professionally and persuasively with a broad range of buyer groups and industry segments.
• Fluent written and spoken English.

Responsibilities

• Qualify and assess customers’ and prospects’ technical requirements, including demonstration and training needs, and recommend appropriate RISCO solutions.
• Work with sales personnel to support sales strategies through customer meetings, presentations, training and sales accompaniment.
• Deliver commercial and technical product demonstrations tailored to customer applications, including preparation of demonstration scripts and scenarios.
• Provide pre- and post-sales technical support and advice, responding to information requests, training and onsite assistance and after-sales follow-up.
• Work with ARC partners, ARC software providers and integration partners on integration of RISCO services.
• Support and manage pilot installations, system commissioning and larger integration projects with the technical team.
• Act as interface between customers and RISCO commercial, technical and product teams, ensuring requirements are communicated.
• Monitor pre-sales environment and provide market and competitor feedback; assist with documentation and sales material.
• Maintain contact with the internal sales team and records of customer activity within the area.

Skills

Security industry knowledge

Fluent English

Technical presentation

Customer management

Education

BSc in Engineering or related

Job description

RISCO Group is seeking a Sales Engineer to join our technical sales team in the south of England. You will provide pre- and post-sales technical support, demonstrations and customer training across our customer base and channels.

The role involves coordinating with ARC partners and integration partners, managing pilots and larger projects, and acting as the link between customers and RISCO’s technical and commercial teams.