Security Operations Lead (4-on/4-off Shifts)

OCS; Stratford-upon-Avon; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail perks via Wagestream

Professional Growth

Flexible pay

Job summary

OCS UK & Ireland is seeking an experienced Security Supervisor to lead on-site security operations at Stratford, overseeing a team of Security Officers and ensuring high standards of safety, customer service and regulatory compliance.

The role demands strong leadership, communication and incident-handling skills, with overlap across shifts including nights and weekends. A valid SIA licence and robust UK vetting are required.

Qualifications

• Must have Right to Work in the UK and be able to pass enhanced DBS and BS7858 clearance.
• Excellent use of the English language.
• At least 5 years UK resident due to vetting requirements.
• Previous supervisory experience.
• A valid SIA Licence.

Responsibilities

• Supervise, support and motivate Security Officers to ensure duties are carried out effectively and professionally.
• Act as the first point of escalation for incidents, operational issues and security concerns.
• Conduct regular site patrols, security inspections and risk assessments.
• Investigate incidents and accidents, ensuring appropriate actions are taken and documented.
• Maintain a visible and professional security presence to deter unauthorised activity and reassure site users.
• Respond promptly to security incidents, emergencies and customer enquiries.
• Liaise with clients, contractors and management teams to ensure service delivery standards are met.
• Support the training, mentoring and development of security personnel.
• Ensure compliance with company policies, assignment instructions and regulatory requirements.
• Manage shift handovers, duty allocations, site reporting and key control procedures.
• Complete and review incident reports, occurrence logs and operational records accurately and in a timely manner.
• Identify opportunities to improve service delivery and operational efficiency.

Skills

Right to work

DBS BS7858

English proficiency

UK residency 5+ years

Supervisory experience

SIA licence

Security industry experience

Communication skills

Calm under pressure

Report writing

MS Office

Organisational skills

Customer-focused

Flexibility

Job description

OCS UK & Ireland is seeking an experienced Security Supervisor to lead on-site security operations at Stratford, overseeing a team of Security Officers and ensuring high standards of safety, customer service and regulatory compliance.

The role demands strong leadership, communication and incident-handling skills, with overlap across shifts including nights and weekends. A valid SIA licence and robust UK vetting are required.