Security Operations Lead

Savills plc; Nottingham; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

Savills plc in Nottingham’s Victoria Centre is seeking a Security Team Leader to oversee the security team, report to the Security Team Manager, and ensure exemplary standards of security and customer service for colleagues, retailers, customers and visitors.

You will manage a large team, set service standards, and work with external partners and emergency services to deliver a best-in-class security operation across the centre.

Qualifications

• Front line SIA licence (Manned Guarding/Door Supervision) and first aid qualification.
• Professional, smart appearance with excellent customer service and communication.
• Supportive and proactive team player with strong IT skills.
• IOSH or NEBOSH accreditation (desirable).
• Experience in a retail environment (desirable).
• SIA CCTV Licence (desirable).

Responsibilities

• Attend meetings with the Security Team Manager/Manager, retail partners or external visitors.
• Lead by example to ensure Officers are helpful, approachable and courteous.
• Maintain confidentiality and adhere to Data Protection and company policy.
• Maintain safe working practices in line with HASAWA and policies, including safety checks.
• Ensure safety/fire/escape, first aid equipment checks and related duties.
• Coach, train and mentor the security team and new starters on policy and security procedures.
• Monitor radio communications and bodycam footage for policy compliance.
• Undertake other duties as required by the Manager.

Skills

SIA licence

First aid qualified

Professional appearance

Customer service

Communication

Team leadership

IT skills

Job description

Savills plc in Nottingham’s Victoria Centre is seeking a Security Team Leader to oversee the security team, report to the Security Team Manager, and ensure exemplary standards of security and customer service for colleagues, retailers, customers and visitors.

You will manage a large team, set service standards, and work with external partners and emergency services to deliver a best-in-class security operation across the centre.