Security Team Lead — Operations & Mentorship

Mitie Cleaning & Hygiene Services; Sheffield; Presencial; GBP 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible benefits

Virtual GP & family care

Salary Finance

MiDeals discounts

Cycle-to-work scheme

Life cover

Mitie Stars recognition

Descripción de la vacante

Mitie Cleaning & Hygiene Services is seeking a Security Team Manager to lead a team of Security Officers at M&S Meadowhall. You will drive safety, professional service, and proactive security practices across shifts, delivering excellent customer experience.

The role demands strong leadership, a valid SIA license, and the ability to manage incidents, collaborate with stakeholders, and maintain high security standards in a busy retail environment.

Formación

• Experience in security leadership.
• Valid SIA license is required.
• Excellent communication skills, both written and spoken.
• Comfortable using computers and security software.
• Proactive, self-motivated and able to work independently while leading the team.

Responsabilidades

• Oversee daily security operations and inspire the team to deliver excellent service.
• Train and mentor Security Officers to ensure readiness and professionalism.
• Lead investigations into incidents such as thefts or missing items and report findings.
• Maintain strong relationships with customers and clients, ensuring they feel safe and valued.
• Enforce safety regulations and data protection laws to safeguard people and property.
• Ensure smooth shift handovers and keep accurate logs.

Conocimientos

Leadership

SIA License

Communication

Tech-savvy

Self-motivated

Problem-solving

Team player

Reliability

Descripción del empleo

Mitie Cleaning & Hygiene Services is seeking a Security Team Manager to lead a team of Security Officers at M&S Meadowhall. You will drive safety, professional service, and proactive security practices across shifts, delivering excellent customer experience.

The role demands strong leadership, a valid SIA license, and the ability to manage incidents, collaborate with stakeholders, and maintain high security standards in a busy retail environment.