Security Officer Relief

United Builders Service, Inc.; Birmingham; On-site; Full time

Job summary

An exciting opportunity awaits for a Corporate Security Officer in Birmingham, where you will embody professionalism and provide exceptional customer service. This role is crucial in ensuring the safety and satisfaction of clients while maintaining a friendly demeanor. You will be responsible for various security tasks, including patrolling, access control, and handling emergency procedures. Join a forward-thinking security company that values diversity and offers career development opportunities. If you are reliable, responsible, and possess excellent communication skills, this could be the perfect role for you.

Benefits

Health care plan

Cycle to work scheme

Tailored Site Uniform

First class training

Long service awards

Employee Recognition awards

Qualifications

• 1+ year of Corporate Security or Concierge experience is preferred.
• Excellent command of English and good IT skills required.

Responsibilities

• Deliver high-quality guarding and customer service to clients.
• Conduct opening & closing procedures, patrolling, and reception duties.

Skills

Customer Service

Communication Skills

Problem Solving

Teamwork

Calm Under Pressure

Education

SIA Licence

First Aid Qualification

Tools

Access Control Systems

CCTV Systems

Job description

Do you have 5* customer service skills with the ability to provide a friendly and secure corporate security service?

CIS Security have an exciting opportunity available for a Corporate Security Officer who will be an ambassador to represent CIS Security and the customer whilst being presentable and demonstrating the highest standards of professionalism. You will demonstrate and deliver high quality security and customer service to both our customers and service users, providing a holistic customer focused security service.

Information:

• Position: Security Response Officer
• Location: Birmingham (B3 3AX)
• Pay Rate: £12.88 per hour
• Hours: Average 36 hours per week
• Shifts: Various Shifts - Days, Nights, & Weekends

Job Requirements:

• SIA Licence required.
• Corporate Security, Concierge or Front of House experience for at least 1 year an advantage.
• Ex forces or police background would be an advantage.
• Excellent written and verbal communication skills as well as customer service at all times.
• Must have an excellent command of English Language & Good IT Skills.
• Reliable, Responsible and Punctual.
• A friendly, professional, courteous, and outgoing character.
• To take pride in your appearance at all times, ensuring immaculate presentation.
• Flexible in the approach to daily duties and additional events when held on site.
• First Aid qualification & a CCTV SIA Licence are desirable.
• Be confident you are able to undertake 100% of all specific duties.
• Be able to provide all the documentation and vetting information requested.

Job Responsibilities:

• Able to demonstrate and deliver high quality guarding and customer service to both our customers and service users.
• Able to work in a team as well as on your own and have the ability to be pro-active and think on your feet use initiative.
• Be calm under pressure and confident in dealing with confrontational situations.
• Physically fit to complete patrols internally and externally and able to stand/walk during shift.
• Confident in writing incident and shift reports.
• To always portray a friendly, professional, and courteous demeanour, using open and appropriate body language.
• To ensure that all visitors and staff are dealt with efficiently, providing an exceptional customer service at all times ensuring that their expectations are met, if not exceeded.
• Have the IT skills and the ability to understand and use varied Access Control and CCTV systems and platforms / integrated systems (Lots of sites use different Systems).
• Have the ability to write emails and reply to emails in the correct manner and speak, very important in Corporate Industry.
• Have the ability to exercise command and control and be an effective communicator to all peer groups and management levels.
• Able to understand Corporate Escalation Process, - Escalate and Disseminate information in a timely manner to the correct personnel in the event or during an emergency or Incident on site.
• The role includes you to conduct opening & closing procedures of a building, patrolling, reception duties, access control, answering incoming telephone calls, conducting emergency procedures.

Benefits:

• Health care plan (HSF)
• Perk Box (HSF) – discounts & offers from cinema tickets to days out
• Cycle to work scheme
• Tailed Site Uniform
• First class training allowing you to develop your skills
• A view for career development
• Long service & Employee Recognition awards

CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry.

At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs.

Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.