Night Supervisor - Hilton Garden Inn Birmingham

Valor Hospitality Careers UK; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading hospitality company is seeking a Night Supervisor for Hilton Garden Inn Birmingham. This role involves managing front desk operations, supporting the management team, and ensuring guest satisfaction. Ideal candidates will have strong communication skills and a background in branded hotels. In addition to competitive pay, the position offers various employee benefits, including discounts and career development opportunities.

Benefits

Exclusive discounts for you, your friends, and family

Discounted stays for friends and family

50% discount in our restaurants and bars

Free meals while on duty

Access to high-street discounts

Up to 40% savings through the Cycle To Work Scheme

Refer-a-friend bonuses starting at £250

Healthcare Cash Plan options from £5 per month

Fully funded apprenticeship programmes

Internal development programmes to support your growth

Qualifications

• Strong background in a branded hotel, working front of house.
• Ability to uphold brand standards.

Responsibilities

• Manage Front Desk operations and support Night Audits.
• Handle guest requests and prepare the hotel for the day.

Skills

Communication

Teamwork

Job description

Job Opportunity: Night Supervisor at Hilton Garden Inn Birmingham

Salary: £26,956.80 per annum, 5 days per week

Are you a Night Owl?

Do you have a strong background in a branded hotel, working in front of house or as part of the reception team?

Can you uphold brand standards at any time of the day?

Role Responsibilities

The Night Supervisor is responsible for managing the Front Desk operations and supporting the management team with Night Audits.

With knowledge of the hotel’s products and services, you will handle all guest requests, including providing additional room amenities or delivering room service.

This role requires flexibility to adapt during shifts and the initiative to prepare the hotel for the day ahead.

Essential Skills

Excellent communication skills and the ability to work as part of a team are essential.

Benefits

In addition to competitive pay, we offer:

• Exclusive discounts for you, your friends, and family
• Valor team member rates at our UK hotels, with rooms from just £30 B&B
• Discounted stays for friends and family
• 50% discount in our restaurants and bars
• Free meals while on duty
• Access to high-street discounts
• Up to 40% savings through the Cycle To Work Scheme
• Refer-a-friend bonuses starting at £250

Health and Wellbeing

• A calendar of wellness activities, including healthy lunches, wellbeing walks, and pay day treats
• Access to our Employee Assistance Programme, offering free confidential advice 24/7
• Healthcare Cash Plan options from £5 per month

Career Development

• Fully funded apprenticeship programmes
• Internal development programmes to support your growth
• Monthly and annual service awards to recognize your achievements

Join Our Team

Valor Hospitality is an equal opportunities employer, welcoming applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.

We operate 34 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious growth plans, with three new luxury 5-star hotels opening in 2024.