Security Officer - Flexi Hours

Hyatt Corporation; City of Westminster; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel stays for you and a+3

Free meals on duty

Uniform provided and laundered

Headspace membership and EAP

Career development and learning

Job summary

Hyatt Regency London Blackfriars is seeking a dedicated Security Officer to protect guests, colleagues and property. You will patrol hotel floors and public areas, monitor CCTV, and assist with access control and incident investigations.

The role requires an SIA license (Door Supervisor) and a proactive approach to safety and customer service. You will work in a five‑star environment, respond rapidly to emergencies, and support daily fire safety procedures.

Qualifications

• SIA license (Door Supervisor) with relevant hotel security experience preferred.
• Good knowledge of fire safety procedures and equipment.
• Ability to respond quickly and effectively to emergencies or security incidents.
• Experience in monitoring CCTV and using related security software.

Responsibilities

• Patrol all guest floors, public and service areas regularly.
• Ensure access control: lock doors and verify admission for staff and visitors.
• Investigate reported or alleged crimes, thefts or damages.
• Assist with verification, issue and recovery of passes and ID cards.
• Conduct daily fire patrols and report faults; ensure safety equipment is functional.
• Support guests, visitors and contractors with a courteous reception and admission process.

Skills

SIA license

First aid

CCTV knowledge

Emergency response

Tools

CCTV systems

Job description

• You are responsible for preventing avoidable loss to the hotel, guests and colleagues, whilst aiming to provide a safe, hazard free environment according to the agreed policies of SCH/procedures/objectives. Some of the key processes include but are not limited to:
• Accountable to carry out frequent patrols of all guest floors, public and service areas within the hotel, including irregular checks of the perimeter.
• Ensure guest rooms, offices, service cupboards and any other appropriate doors are locked and free of fire and health hazards
• Responsible for investigating all reported or alleged cases of crime or potential crime including theft, loss, damage to either guest, staff or hotel property
• Accountable to assist staff, visitors and contractors with the verification, preparation, issue and recoveries of id cards, visitors pass and pass out forms
• Responsible for carrying out frequent patrols of all guest floors, public and service areas within the hotel, including irregular checks of the perimeter
• Responsible to ensure no unauthorised persons enter the company premises and to ensure that all persons properly seeking admission are courteously received an assisted
• Accountable to conduct daily fire patrols, including fire safety equipment, report any faults and follow up to ensure they have been addressed
• Accountable to be trained to certificate standard in first aid You have already gained first work experience in the same or similar role, preferably within a hotel environment. With your good working knowledge of firefighting equipment and procedures you will be able to respond to an emergency immediately. You will already have a SIA license (Door Supervisor) and preferably have good knowledge of current laws and legislations. Your working knowledge of CCTV and relevant computer programs make your profile complete. At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. At Hyatt, there's a home for every stage of your career. With flexi hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn't know existed. Schedule: Available working hours will vary each week, and can range anywhere from 0 to 40 hours. About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul's Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIII's Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces. Dining experiences include NYnLON, a sophisticated yet relaxed bistro bringing the flavours of New York dining culture to London with East Coast classics and seasonal produce, and Leaf and Cane, a vibrant late night bar with live sports screenings, karaoke nights, a dynamic calendar of social events, premium beers and a lively social atmosphere. Colleagues have the opportunity to work in a distinctive historic setting while welcoming both international business travellers and leisure guests to central London.,
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide