Security Officer - Central London - Nights and Weekends

Ward Security; Greater London; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Cycle to work

Company pension

Life assurance

Employee referral

Training and progression

Gym discounts

Retail discounts

Restaurant vouchers

Cinema tickets

24/7 support

Job summary

Ward Security in Central London is seeking an experienced and adaptable Security Officer to safeguard a prominent facility. You will deliver exceptional customer service, maintain a professional environment, and uphold high security standards while monitoring access and responding to incidents.

The role requires an SIA licence, strong IT literacy to operate security systems, and the ability to produce clear verbal and written reports.

Qualifications

• SIA Licence is required.
• Minimum 1 year of Security Officer experience.
• Excellent communication and customer service skills.
• Professional attitude and appearance.

Responsibilities

• Act as contact point for staff and visitors.
• Provide information and guidance to staff and visitors.
• Write clear incident reports and maintain documentation.
• Conduct ID checks and monitor access control.
• Respond to emergencies and escalate as needed.
• Keep reception and common areas secure and orderly.

Skills

Customer service

Communication

IT literacy

Surveillance skills

Report writing

Job description

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?

We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Central London

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.

Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer

Pay Rate: £15 per hour

Shift Pattern: 2 Week Rolling Rota

Week 1: Saturday- 0700 to 1900hrs = 12hrs Sunday - 0700 to 1900hrs = 12hrs Monday - 1800 to 0800hrs = 14hrs Tuesday - 1800 to 0800hrs = 14hrs

Week 2: Friday - 1800 to 0700hrs = 13hrs Saturday - 1900 to 0700hrs = 12hrs Sunday - 1900 to 0800hrs = 13hrs Wednesday - 1800 to 0800hrs = 14hrs Thursday - 1800 to 0800hrs = 14hrs

Location: Central London

Role Requirements: SIA License

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Corporate Security (min 1year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.