Security officer

Mitie Group plc.; South Somerset; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security service provider in the United Kingdom is seeking experienced Security Professionals to ensure safety and mitigate disruptive behavior. The ideal candidate will have 3-5 years of experience in security, a valid SIA licence, and a strong commitment to customer service. Responsibilities include maintaining a secure environment, addressing concerns, and assisting the public. The role offers a competitive hourly wage of £13.40 to £15.50 based on location, with various shifts available.

Qualifications

• Valid SIA licence is mandatory.
• 3-5 years of experience in Security Services, Military, or Law Enforcement required.
• Must provide a complete 5-year verifiable history.

Responsibilities

• Deliver exceptional customer service and asset protection.
• Establish and maintain a secure environment.
• Effectively address disruptive behavior.

Skills

Customer service

Security protocols

Conflict resolution

Tools

Body Worn CCTV equipment

Job description

Job Overview

Mitie is currently recruiting experienced Security Professionals to deliver exceptional customer service and asset protection while maintaining a visible security presence that mitigates disruptive behavior, ensuring a safe environment for both colleagues and customers.

Key Responsibilities

• Deliver industry leading customer service standards
• Establish and maintain a secure environment free from criminal activity and associated concerns for customers and colleagues
• Effectively address disruptive behavior and establish professional relationships with relevant individuals
• Interact with members of the public in a professional, welcoming manner
• Assist visitors and the public with inquiries courteously and efficiently, demonstrating superior customer service
• Collaborate with law enforcement and crime reduction partnerships to minimize in-store incidents
• Utilise Body Worn CCTV equipment to enhance crime prevention efforts and promote colleague and customer safety

Requirements

• Valid SIA licence is mandatory
• Minimum 3-5 years of experience in Security Services, Military, or Law Enforcement
• Vetting process requires a complete 5-year verifiable employment/education history
• Incomplete history may result in withdrawal of offer or termination of employment

Compensation & Schedule

Compensation: £13.40 - £15.50 per hour (rate varies based on location and store risk assessment)

Schedule: Various shifts available (details to be discussed during interview)