Security Officer

Anchor Group Services; Portsmouth; On-site; GBP 31,000 - 36,000; Full time

Benefits offered by this job

Cycle to Work

Pension

Employee Assistance Programme

Anchor Academy training

Uniform provided

Career progression

Job summary

Anchor Group Services is hiring a Security Officer for Port Solent in Portsmouth. The role involves a permanent 4 on, 4 off shift pattern, averaging 42 hours per week, with day, mid and night shifts. You will secure the site, assist visitors, and uphold high security standards while representing Anchor Group Services professionally.

The ideal candidate holds SIA and CCTV licences and has experience in customer-facing security. Benefits include training opportunities and a full uniform provision.

Qualifications

• Full 5-year employment history – ESSENTIAL.
• Valid frontline SIA Door Supervisor or Security Guarding Licence – ESSENTIAL.
• Valid CCTV Licence – ESSENTIAL.
• Ability to reliably commute to Port Solent, PO6 4TP.
• Previous security experience in a customer-facing environment preferred.

Responsibilities

• Provide visible security across the site and protect visitors, tenants and staff.
• Conduct regular patrols and monitor activities on-site.
• Respond to incidents promptly and professionally.
• Operate CCTV in accordance with site procedures and data protection requirements.
• Deliver high-quality customer service and act as an ambassador for Anchor Group Services.
• Complete accurate incident and activity reports.
• Maintain compliance with policies, procedures and legal requirements.

Skills

Customer service

Communication

Reliability

Punctuality

Conflict handling

Tools

CCTV operation

SIA licensed

Job description

Portsmouth, United Kingdom | Posted on 18/08/2026

At Anchor Group Services, our people are the foundation of our success. That's why we're committed to creating a supportive environment where you can develop your skills, progress your career and make a real impact.

As a leading provider of security, cleaning and facilities management services across the UK, we recognise that our success depends on the talent and dedication of our teams. That's why we invest in our people through a range of employee benefits, dedicated management support and wellbeing resources, including our Employee Assistance Programme.

Through our own Anchor Academy, you'll have access to hundreds of accredited training courses to help you develop your skills, thrive in your role and achieve your career goals.

Job Description

Job Role: Security Officer

Working Hours: Average 42 hours per week

Shift Pattern: 4 on 4 off shift pattern (12-hourshifts, times will vary depending on shift blocks)

Pay: £14.31 per hour

Location: Port Solent, The Boardwalk,Portsmouth, PO6 4TP

Reporting to: Contracts Manager

Overview

An exciting opportunity has arisen at Anchor Group Servicesfor an experienced and customer-focused Security Officer to join ourestablished security team at Port Solent.

This is a varied and people-focused role in a vibrant outdoorshopping and leisure destination, where delivering a welcoming, safe, andenjoyable experience for visitors is a priority.

As a Security Officer, you will work as part of a dedicatedsite team on a permanent 4 on, 4 off shift pattern, averaging 42 hours perweek. The role involves working a mixture of day, mid, and night shifts,providing a visible security presence across the site and ensuring the safetyand security of visitors, tenants, staff, and property.

You will be responsible for conducting regular patrols,monitoring site activity, responding to incidents, and providing excellentcustomer service to members of the public. You will act as an ambassador forboth Anchor Group Services and Port Solent, creating a welcoming environmentwhile maintaining the highest standards of security and professionalism.

The successful candidate must hold both valid SIA and CCTVlicences, as the role includes operating on-site CCTV systems.

Shift Blocks

Day Shifts: 06:00 to 18:00

Mid Shifts:

• Tuesday to Thursday: 12:30 to 00:30
  
• Friday and Saturday: 15:30 to 03:30
  
• Sunday: 14:30 to 02:30
  
• Monday: 13:30 to 01:30
  

Night Shifts: 18:00 to 06:00

Duties Include:

• Protectingthe client's property, people and assets in accordance with AssignmentInstructions and site-specific procedures.
  
• Providinga warm, welcoming and professional presence for all visitors, tenants andstaff.
  
• Actingas the first point of contact for customers and visitors, offeringguidance, information and assistance.
  
• Conductingregular foot patrols throughout the site to identify and mitigatepotential security risks.
  
• MonitoringCCTV systems in accordance with site procedures and data protectionrequirements.
  
• Supportinga safe and welcoming environment through high-visibility patrols andproactive engagement.
  
• Respondingpromptly and effectively to incidents, emergencies and security concerns.
  
• Liaisingprofessionally with site management, tenants, emergency services andmembers of the public.
  
• Reportingirregularities and addressing issues in line with site policies andprocedures.
  
• Completingaccurate reports, including incidents, observations and daily activitylogs.
  
• Maintainingcompliance with legal requirements, company policies and industrystandards.
  
• Contributingpositively to the team and maintaining professional conduct at all times.
  

Requirements

• Full 5-year employment checkable history – ESSENTIAL
  
• Valid frontline SIA Door Supervisor or Security GuardingLicence – ESSENTIAL
  
• Valid CCTV Licence – ESSENTIAL
  
• Ability to reliably commute to Port Solent, PO6 4TP.
  
• Previous security experience within a customer-facingenvironment preferred.
  
• Excellent customer service skills and confidence when dealingwith conflict.
  
• Flexible and reliable approach to shift work.
  
• Excellent written and verbal communication skills.
  
• Smart appearance and professional manner.
  
• Reliable, punctual and trustworthy.
  
• High level of enthusiasm and commitment.
  
• Ability to work effectively in a fast-paced environment.
  
• Access to a range of nationally recognised courses to helpfurther your career through the Anchor Academy.
  
• Access to SIA and First Aid training at discounted rates, withfinancial support available.
  
• Auto Enrolment Pension (subject to eligibility).
  
• Stream - access to pay as you earn it.
  
• Cycle to Work Scheme.
  
• Full uniform provided.
  
• Free Employee Assistance Programme available 24/7, includingcounselling support.
  
• Hospital Saturday Fund.
  
• Reward and Recognition Awards.
  
• Opportunities for development and progression within a growingorganisation.
  

Other companies may call this role: Security Officer, SecurityGuard, Security Personnel, Protection Officer, Loss Prevention Officer, CCTVOperator, Corporate Security Officer, Security Specialist, Asset ProtectionOfficer, Security Operations Officer, Facilities Security Officer, SIA SecurityOfficer, Customer Service Security Officer, Retail Security Officer or SecurityEnforcement Officer.

Within commuting distanceof: Port Solent, Portsmouth, Southampton, Fareham, Gosport, Havant,Waterlooville, Eastleigh, Hedge End, Chichester, Petersfield, Winchester,Andover and Basingstoke

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.