Security Officer

Mitie; Manchester; On-site; GBP 20,000 - 27,000; Full time

Job summary

Mitie is seeking a professional Security Officer for a prestigious corporate building in Manchester's Spinningfields. You will manage front‑of‑house, access control, patrols, and respond to incidents to ensure a secure and welcoming environment for tenants, visitors and staff.

The role requires excellent customer service, strong situational awareness and a valid SIA Licence (Security Guarding or Door Supervisor). CCTV monitoring experience is preferred.

Qualifications

• Excellent communication and professional demeanour.
• Remain calm and act appropriately under pressure.
• High attention to detail and good observation skills.
• Proficient with basic IT (Word, Excel, Outlook).
• Reliable and punctual approach to duties.

Responsibilities

• Greet visitors and tenants in a polite, professional manner.
• Deliver a concierge-style service aligned with Client's expectations.
• Assist with visitor management.
• Maintain the reception area's presentation to agreed standards.
• Carry out internal and external patrols in line with assignment instructions.
• Control access and passes through reception and security points.
• Monitor and manage access passes and maintain accurate records.
• Provide support in the Control Room (CCTV monitoring).
• Assist with Building Host duties, tenant engagement, and reception support.
• Conduct building-wide checks, including safety, maintenance and compliance checks.
• Respond to incidents, emergencies, alarms, and health & safety issues.
• Complete entries using the Digital Daily Occurrence Log (DOL).
• Always maintain professional presentation and high customer service standards.
• Car park management for visitors and tenants.
• Loading bay duties include dealing with collections, deliveries, tenants and contractors.

Skills

Communication

Calm under Pressure

Attention to Detail

IT Basics (Word/Excel/Outlook)

Reliability & Punctuality

Tools

CCTV Systems

Access Control Systems

Job description

Day Shift: 07:00-19:00 | Night Shift: 19:00-07:00

We are looking for a professional and customer-focused Security Officer to join our team for a prestigious corporate building in the heart of Manchester's Spinningfields. This role requires excellent customer service, strong situational awareness, and the ability to maintain a secure and welcoming environment for tenants, visitors, and staff. You will play a key part in front-of-house operations, access control, patrolling, emergency response, control room cover, loading bay cover. The role combines safety, service, and professionalism in a high-profile environment.

Key Responsibilities

• -Greet visitors and tenants in a polite, professional manner.
• -Deliver a concierge‑style service aligned with Client's expectations.
• -Assist with visitor management.
• -Maintain the reception area's presentation to agreed standards.
• -Carry out internal and external patrols in line with assignment instructions.
• -Control access and access to regresses through reception and security points.
• -Monitor and manage access passes and maintain accurate records.
• -Provide support in the Control Room (CCTV monitoring)
• -Assist with Building Host duties, tenant engagement, and reception support.
• -Conduct building-wide checks, including safety, maintenance and compliance checks.
• -Respond to incidents, emergencies, alarms, and health & safety issues.
• -Complete entries using the Digital Daily Occurrence Log (DOL).
• -Always maintain professional presentation and high customer service standards.
• -Car park management for visitors and tenants.
• -Loading bay duties include dealing with collections. deliveries, tenants and contractors.

What we're Looking For

• -Excellent communication skills and professional demeanour.
• -Ability to remain calm and act appropriately under pressure.
• -High attention to detail and good observation skills.
• -Proficient with basic IT (Word, Excel, Outlook).
• -Reliable, punctual, and confident.

Licence Requirements

• -Valid SIA Licence - Essential (Security Guarding or Door Supervisor).
• -SIA CCTV (PSS) License - Preferred

Shift Pattern

• Day Shift: 07:00-19:00 | Night Shift: 19:00-07:00
• -Corporate office building in the heart of Spinningfields.
• -High-profile tenants and VIP visitors.
• -Professional engagement with building management.
• -Work within a 24/7 security team structure.

Why Work with Us

• -Annual performance‑based bonus paid by the client
• -Stable long-term core Rota.
• -Premium corporate working environment.
• -Training and career progression opportunities.
• -Supportive management and high-performing team.