Core Team Support Officer

Mitie Group plc.; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Mitie Group plc. is seeking a vigilant Security Officer for the Liverpool Street site in London.

You will cover Front of House, undertake patrols of the premises, respond to alarms, and maintain a professional presence while enforcing site policies and assisting with emergencies. The role requires corporate-security experience, valid DS licence (CCTV preferred), First Aid certification, and strong communication skills.

Qualifications

• Experience as Security Officer on corporate sites.
• Emergency response experience.
• Valid Security Licence (DS).
• CCTV Licence preferred.
• Valid First Aid Certificate (EFAW or FAW).
• Strong observational skills and security situational awareness.
• Excellent communication skills.
• Physically fit and capable of standing and walking for extended periods.
• Basic computer skills.
• Social Media/ DBS Check.

Responsibilities

• Cover Front of House & Reception as scheduled.
• Patrol interior and exterior areas regularly.
• Respond to alarms and incidents promptly.
• Maintain visible, professional presence.
• Enforce site policies and write incident reports.
• Coordinate with local law enforcement if needed.
• Provide excellent client service to visitors.
• Assist with emergency response and evacuations.

Skills

Security Officer exp

Emergency response

DS Licence

CCTV Licence

First Aid Certificate

Observation Skills

Communication Skills

Physical fitness

Computer Skills

DBS Check

Job description

Job Overview:

What we offer:

• Core Team Support Security Officer, Liverpool Street London.
• Weekly hours: 42 p/w on average, overtime opportunities available.
• Hourly rate: £15.28

Job Overview:

• We are seeking an initiative-taking and vigilant Security Officer to join our team.
• Cooperate Security Experience essential.
• Front of House Security experience essential.
• As a Core team support officer, you will be responsible for safeguarding our client's premises, assets, and personnel.
• You will play a key role maintaining a secure environment and deterring potential threats.
• Working Monday - Sunday
• You will be required to work, Days, Nights, Weekends & Bank holidays.

Main Duties:

• Cover Front of House & Reception Duties as per the Schedule.
• Conduct regular building patrols both external and internal of the premises to ensure security.
• Respond promptly to alarms and incidents.
• Maintain a visible and professional presence.
• Enforce site Policies and Procedures, Assignment Instructions and KOD`s.
• Write detailed incident reports.
• Collaborate with local law enforcement agencies where necessary.
• Provide excellent customer service to clients and visitors.
• Assist with emergency response and evacuation procedures.

Training:

• Fully and satisfactorily complete all required competency training.
• To undertake additional training to ensure continuous self-development as directed by the Security Compliance Manager.
• Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
• You are required to ensure you renew your licence 16 weeks before expiry.

Protection and Health & Safety:

• Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
• Stay alert to any threats or changes within the work environment to take the appropriate action to reduce the chance of disruption, loss, or damage.
• Use common sense and initiative by immediately involving others if a situation becomes threatening.
• To maintain professional conduct in the face of demanding situations and challenging customers.
• Complete an accurate, detailed notebook entry as soon as possible after any incident, which should be used as part of the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• To ensure check calls are conducted at the allocated time slot as stipulated in the Assignment Instructions (AI's).
• To call emergency services and Regional Operations Centre to report all incidents.

What we are looking for:

• Proven experience as a Security Officer on Cooperate sites.
• Proven experience in Emergency response role.
• Valid Security Licence (DS).
• CCTV Licence holders preferred.
• Valid First Aid Certificate (EFAW or FAW).
• Strong Observational Skills and Security Situational Awareness.
• Excellent Communication Skills.
• Physically fit and capable of standing and walking for extend periods.
• Basic Computer Skills.
• Social Media/ DBS Check.