Concierge Security Officer for Premium Corporate Building

Mitie; Manchester; Vor Ort; GBP 20.000 - 27.000; Vollzeit

Zusammenfassung

Mitie is seeking a professional Security Officer for a prestigious corporate building in Manchester's Spinningfields. You will manage front‑of‑house, access control, patrols, and respond to incidents to ensure a secure and welcoming environment for tenants, visitors and staff.

The role requires excellent customer service, strong situational awareness and a valid SIA Licence (Security Guarding or Door Supervisor). CCTV monitoring experience is preferred.

Qualifikationen

• Excellent communication and professional demeanour.
• Remain calm and act appropriately under pressure.
• High attention to detail and good observation skills.
• Proficient with basic IT (Word, Excel, Outlook).
• Reliable and punctual approach to duties.

Aufgaben

• Greet visitors and tenants in a polite, professional manner.
• Deliver a concierge-style service aligned with Client's expectations.
• Assist with visitor management.
• Maintain the reception area's presentation to agreed standards.
• Carry out internal and external patrols in line with assignment instructions.
• Control access and passes through reception and security points.
• Monitor and manage access passes and maintain accurate records.
• Provide support in the Control Room (CCTV monitoring).
• Assist with Building Host duties, tenant engagement, and reception support.
• Conduct building-wide checks, including safety, maintenance and compliance checks.
• Respond to incidents, emergencies, alarms, and health & safety issues.
• Complete entries using the Digital Daily Occurrence Log (DOL).
• Always maintain professional presentation and high customer service standards.
• Car park management for visitors and tenants.
• Loading bay duties include dealing with collections, deliveries, tenants and contractors.

Kenntnisse

Communication

Calm under Pressure

Attention to Detail

IT Basics (Word/Excel/Outlook)

Reliability & Punctuality

Tools

CCTV Systems

Access Control Systems

Jobbeschreibung

Mitie is seeking a professional Security Officer for a prestigious corporate building in Manchester's Spinningfields. You will manage front‑of‑house, access control, patrols, and respond to incidents to ensure a secure and welcoming environment for tenants, visitors and staff.

The role requires excellent customer service, strong situational awareness and a valid SIA Licence (Security Guarding or Door Supervisor). CCTV monitoring experience is preferred.