Security Officer

Britsafe Limited; Heywood; On-site; GBP 17,000 - 21,000; Full time

Job summary

Britsafe Limited is hiring a reliable Security Officer for a gatehouse role in Heywood. The position involves maintaining site security, managing access, and delivering customer service to visitors, contractors and staff. You will work 4 On/4 Off nights, 18:00–06:00, averaging 42 hours per week.

We value clear communication, attention to detail, and the ability to work independently as part of a team. The role includes CCTV monitoring, visitor registration, and accurate record-keeping, with

Qualifications

• Excellent communication and customer service skills.
• Good IT and computer skills.
• A professional, friendly and approachable manner.
• Strong attention to detail and the ability to maintain accurate records.
• The ability to work independently and as part of a team.
• A reliable and responsible attitude.
• The ability to remain alert and focused throughout night shifts.

Responsibilities

• Booking visitors and contractors onto site.
• Issuing visitor and contractor passes.
• Monitoring CCTV systems and reporting any suspicious activity.
• Answering incoming telephone calls and directing them to the appropriate departments.
• Carrying out general computer and administrative duties.
• Maintaining accurate records and completing relevant documentation.
• Monitoring and controlling access to the site.
• Providing a professional and helpful service to all visitors.
• Following site security procedures and reporting incidents or concerns promptly.

Skills

Excellent communication

Customer service

IT skills

Attention to detail

Team work

Reliability

Night shift stamina

Tools

CCTV operation

Access control systems

MS Office

Job description

Security Officer – Gatehouse

Location: Heywood

Shift Pattern

4 On / 4 Off – Night Shifts

• Shift times: 18:00 – 06:00

• Four nights on, followed by four nights off

• Average of 42 hours per week

Pay Details

£12.71 per hour

• Weekly pay equivalent: £533.82

• Paid monthly

At Britsafe, we believe your pay should always be accurate. You can check your pay and holiday entitlement online in virtually real time. Any discrepancies can be reviewed before payday, giving you confidence that your pay is correct.

The Role

We are looking for a reliable, professional and approachable Security Officer to join our team, working in a gatehouse environment in Heywood.

The successful candidate will be responsible for maintaining site security, managing access to the premises and providing an excellent level of customer service to visitors, contractors and employees.

Key Responsibilities

• Booking visitors and contractors onto site.

• Issuing visitor and contractor passes.

• Monitoring CCTV systems and reporting any suspicious activity.

• Answering incoming telephone calls and directing them to the appropriate departments.

• Carrying out general computer and administrative duties.

• Maintaining accurate records and completing relevant documentation.

• Monitoring and controlling access to the site.

• Providing a professional and helpful service to all visitors.

• Following site security procedures and reporting incidents or concerns promptly.

Skills and Experience

The ideal candidate will have:

• Excellent communication and customer service skills.

• Good IT and computer skills.

• A professional, friendly and approachable manner.

• Strong attention to detail and the ability to maintain accurate records.

• The ability to work independently and as part of a team.

• A reliable and responsible attitude.

• The ability to remain alert and focused throughout night shifts.

About Britsafe

Join Britsafe, an efficient and highly competent team with 30 years of experience delivering the highest levels of service to both clients and employees.

Based in York, Britsafe operates a 24-hour Control Room, ensuring support is always available when needed.

If you are reliable, professional and have excellent communication and IT skills, we would like to hear from you.