Security Officer

Kingdom Services Group; Wolverhampton; On-site; GBP 14,000 - 21,000; Full time

Job summary

Sanctuary Housing is seeking a professional Security Officer to patrol and safeguard residents, visitors and staff at the Hampton View site in Wolverhampton. The role centers on night shifts, enforcing security procedures, monitoring CCTV, and delivering excellent customer service in a residential setting.

The ideal candidate holds a valid SIA licence, and has experience in security, strong communication, and the ability to stay calm during incidents.

Qualifications

• Valid SIA Security Licence.
• Enhanced DBS check.
• Previous experience within the security industry.
• Strong communication and customer service skills.
• Ability to remain calm and professional in challenging situations.
• Good report writing and observation skills.
• Reliable, professional and punctual approach to work.

Responsibilities

• Conduct regular internal and external patrols of the premises.
• Maintain a safe and secure environment for residents, visitors and staff.
• Monitor access and egress, challenging unauthorised persons where necessary.
• Respond to incidents, alarms and emergency situations in a professional manner.
• Complete accurate incident, patrol and occurrence reports.
• Monitor CCTV and security systems where required.
• Provide excellent customer service and act as a visible security presence.
• Ensure all site security procedures and health and safety requirements are followed.

Skills

Communication skills

Customer service

Report writing

Observation skills

Job description

Security Officer

Location: Sanctuary Housing, Hampton View, WV10 0PF
Pay Rate: £12.71 per hour
Hours: 48 hours per week
Shift Pattern: Monday, Wednesday, Friday and Saturday
Shift Times: 18:00 - 06:00
Contract: Permanent

We are currently recruiting for a professional and reliable Security Officer to join our team at Sanctuary Housing, Hampton View. This role is responsible for maintaining a safe and secure environment for residents, visitors and staff through proactive security measures, regular patrols and excellent customer service. The successful candidate will work night shifts and play a key role in protecting people, property and assets across the site.

Key Responsibilities

• Conduct regular internal and external patrols of the premises.


• Maintain a safe and secure environment for residents, visitors and staff.


• Monitor access and egress, challenging unauthorised persons where necessary.


• Respond to incidents, alarms and emergency situations in a professional manner.


• Complete accurate incident, patrol and occurrence reports.


• Monitor CCTV and security systems where required.


• Provide excellent customer service and act as a visible security presence.


• Ensure all site security procedures and health and safety requirements are followed.

Essential Requirements

• Valid SIA Security Licence.


• Enhanced DBS check.


• Previous experience within the security industry.


• Strong communication and customer service skills.


• Ability to remain calm and professional in challenging situations.


• Good report writing and observation skills.


• Reliable, professional and punctual approach to work.

What We're Looking For

The ideal candidate will be confident working independently, have excellent attention to detail and be committed to maintaining a safe and secure environment. Previous experience within housing, residential or customer-facing security roles would be advantageous.

This is an excellent opportunity for an experienced Security Officer seeking stable hours and a permanent position within a professional security team.