Security Officer

Vigilant Security; Greater London; On-site; GBP 21,000 - 29,000; Full time

Job summary

Vigilant Security seeks a professional security officer to join our London team, delivering welcoming, professional front-of-house service for high-profile clients. You will patrol, monitor access, and maintain a courteous, safe environment while upholding company standards.

The role requires an SIA license, excellent communication, and a proactive, client-focused approach. You will contribute to a strong customer experience and brand image at all times.

Qualifications

• SIA license is essential for the role.
• Excellent interpersonal and communication skills; able to greet and assist visitors with professionalism.
• Computer literacy and ability to maintain accurate records and logs.
• Demonstrates confidentiality and discretion at all times.

Responsibilities

• Provide a prompt, polite and warm welcome to all visitors.
• Anticipate clients' needs and ensure expectations are met.
• Be a visible, customer-focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor arrivals to the relevant person promptly.
• Maintain a high level of security awareness and perform patrols/inspections as instructed.
• Use communications equipment proficiently and maintain health & safety compliance.
• Ensure no unauthorized persons enter restricted areas.
• Issue visitor passes using approved procedures and maintain incident records.

Skills

Interpersonal skills

Customer service

Communication skills

SIA license

Computer literate

Attention to detail

Confident

Job description

Vigilant Security are offering an exciting opportunity for a security professional to join our expanding team, working with a high-profile clients in and around London.

Scope

The post holder (SIA license) will be responsible for maintaining the day-to-day security requirements at site, maintaining a corporate image and high standards of professionalism.

Main Duties & Responsibilities

• Provide a prompt, polite and warm welcome to all visitors.
• Anticipate clients' needs/problems before they arise and that their expectations are met and exceeded each day
• Be seen as a visible customer focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor/client arrivals to the relevant person promptly.
• Maintain a high security awareness at all times
• Undertake patrols and inspections in accordance with management instructions.
• Proficient use of relevant communications equipment will require candidate to have good communication skills.
• Ensuring all H&S policies are adhered to.
• Ensuring that no un-authorised persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures
• Maintaining an accurate record of any incidents that occur.

What We Are Looking For

• Professional, highly driven, flexible, enthusiastic, proactive, self - motivated team player
• Smart and confident.
• Excellent interpersonal skills and the ability to interact with people at all levels
• Immaculate presentation
• Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
• Maintain and practice a high degree of confidentiality at all times
• Computer literate
• Good communication skills, both written and verbal
• Able to be vetted back 5 years or since leaving compulsory education.
• Provide support to the wider when required.
• Current SIA license.

About us

Vigilant Security provides a wide range of security services including manned guarding, mobile patrols, and keyholding.

We continue to grow while maintaining the high standards embedded in our company DNA. We pride ourselves on delivering seamless service to our clients and investing in our people.

We believe staff welfare, support, and development are fundamental to our success. From day one, we ensure our teams receive the training and support needed to perform confidently and professionally.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.