Security Officer - Central London - Nights and Weekends

Ward Security; Greater London; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Cycle to work

Pension

Life Assurance

Referral program

Training & progression

Gym discounts

Retail discounts

Vouchers

Cinema tickets

EAP access

Job summary

Ward Security in Central London is seeking an experienced Security Officer to safeguard a prominent facility. You will deliver excellent customer service, monitor access, perform ID checks, and respond to emergencies while upholding a professional appearance.

A valid SIA licence is required, with at least one year of security experience. The role offers a 2-week rolling rota and pay of £15 per hour, with progression and benefits through our Rewards scheme.

Qualifications

• SIA Licence is required.
• Minimum 1 year experience as Security Officer.
• Strong customer service and communication skills.
• Professional appearance and reporting skills.

Responsibilities

• Act as point of contact for staff and visitors.
• Provide information to visitors and callers.
• Report issues to supervisor.
• Maintain professional demeanor at all times.
• Respond to emergencies.
• Write up incidents to standard as required.
• Carry out ID checks.
• Monitor reception area and cleanliness.

Skills

SIA Licence

Customer service

Communication skills

IT literacy

Surveillance skills

Report writing

Conflict resolution

Health & safety

Tools

IT systems

Job description

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?

We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Central London

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer
Pay Rate: £15 per hour
Shift Pattern: 2 Week Rolling Rota:

Week 1: Saturday- 0700 to 1900hrs = 12hrs Sunday - 0700 to 1900hrs = 12hrs Monday - 1800 to 0800hrs = 14hrs Tuesday - 1800 to 0800hrs = 14hrs

Week 2: Friday - 1800 to 0700hrs = 13hrs Saturday - 1900 to 0700hrs = 12hrs Sunday - 1900 to 0800hrs = 13hrs Wednesday - 1800 to 0800hrs = 14hrs Thursday - 1800 to 0800hrs = 14hrs

Location: Central London.
Role Requirements: SIA License

Benefits include:

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Experience within a Corporate Security (min 1year)
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

• Act as a point of contact and information centre to staff and visitors.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks
• Work on own initiative
• Ensures that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.