Security Officer

UniTrust Protection Services (UK) Ltd; Greater London; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Virtual GP

Employee Assistance Programme

Personal Pension

Cycle to Work Scheme

Tech Scheme

Company Sick Pay Scheme

Comprehensive Training

Job summary

UniTrust Protection Services (UK) Ltd is looking for a dedicated Security Officer to maintain safety and security on-site. This role requires a valid SIA Door Supervisor Licence and First Aid qualification. You will handle routine patrolling, respond to emergencies, and ensure the protection of people and property.

The position offers a £14.80 per hour salary and comprehensive benefits, including a pension scheme and training. Shift patterns involve 3 days, 3 nights, and 3 off.

Qualifications

• Valid SIA Door Supervisor Licence is required.
• First Aid qualification is essential.
• Strong communication and excellent spoken English skills.

Responsibilities

• Maintain good order and protect persons.
• Conduct internal and external patrols.
• Carry out reception duties and greet visitors.
• Manage key control and logs.
• Respond to all fire alarms and emergencies.

Skills

Strong communication

Interpersonal skills

Professional appearance

Timekeeping

First Aid qualification

Education

Valid SIA Door Supervisor Licence

Recognised security industry training

Tools

Email

Word

Excel

Electronic security systems

Job description

Job Title: Security Officer

Rate: £14.80 per hour

Contracted Hours: 56hrs average a week on 6 on 3 off Pattern, 3days, 3 Nights, 3 off

What’s in it for you?

In return as our Security Officer we offer the below salary and benefits:

• Virtual GP
• Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform
• Living Wage Foundation Service Provider.

OBJECTIVE

To deliver professional security services while maintaining a high standard of customer care. Act as the first point of contact for all staff, visitors, and contractors entering the building. Support the client, building tenants, and the Building Manager by ensuring the protection of persons and property, maintaining the safety and security of the site, and assisting with the coordination of contractors and building operations.

KEY DUTIES & RESPONSIBILITIES

PROTECTION & SAFETY

• Maintain good order on site and protect all persons from violence, abuse, accidents, and unsafe conditions.
• Safeguard the client’s property from loss, theft, damage (including fire or water), and unnecessary waste.
• Prevent offences against the law and ensure breaches of security policy or procedures are reported to management.
• Ensure all fire precautions are followed, and escape routes remain clear.
• Patrolling & Monitoring
• Conduct internal and external patrols and inspections in accordance with Assignment Instructions.
• Monitor and respond to alarms from the Fire, Security, and BMS systems.
• Ensure no unauthorised persons enter restricted or prohibited areas.
• Front of House & Customer Service
• Carry out reception duties including meeting and greeting visitors, checking identification and following all security procedures.
• Maintain a professional, helpful, and service-focused approach at all times.
• Manage key control and daily key issue logs.

REPORTING, COMMUNICATION & COORDINATION

• Escalate security or maintenance issues to the Security Control Room or Maintenance Team with clear and detailed information.
• Maintain accurate written and electronic records, logs, and incident reports.
• Escort contractors and oversee their activities on site where required.
• Liaise with Building Services regarding out-of-hours call-outs.
• Support ad hoc security and building management projects as required.

INCIDENT RESPONSE

Respond to:

• All fire alarms and fire-related emergencies
• Bomb alerts and all other major incident/emergencies
• Floods, gas leaks, lift entrapments, and other building emergencies
• Intruders, suspicious behaviour, and other crime-related incidents
• Provide assistance in line with training and emergency procedures.

PERSON SPECIFICATION
Qualifications:

• Valid SIA Door Supervisor Licence (required).
• Recognised security industry training or equivalent experience.
• First Aid qualification (essential).
• Skills, Aptitudes & Attitude:
• Post holder must be able to demonstrate:
• Strong communication and interpersonal skills, with Excellent spoken and written English
• Professional telephone manner.
• Competent in using Email, Word, Excel, and electronic security systems & willing to learn new platforms
• Capable of using all security equipment required to perform role duties.

Personal attributes: -

• Smart and professional appearance in the provided uniform.
• Reliable, energetic, self-motivated, and able to work independently with minimal supervision.
• Able to manage multiple tasks calmly and professionally.
• Excellent timekeeping and attendance record.
• Demonstrates tact, diplomacy, and the ability to interact effectively with clients, tenants, contractors, and visitors, even during emergencies.
• Physically fit to undertake patrols and emergency response duties.

Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Please note, any job offered is subject to satisfactory pre-employment and five year work history security vetting checks according to BS 7858:2019