Security Officer

Hollybank Trustees Ltd; Stranraer; On-site; GBP 15,000 - 22,000; Full time

Job summary

Vigilant is seeking a professional security officer to join our expanding team at Stranraer on a full-time, on-site basis. The role operates on a 4 days on / 4 days off cycle with day and night shifts, and includes gatehouse duties and security tasks at a key site.

Applicants must hold a current SIA licence, present a smart, professional image and demonstrate excellent customer service, communication and confidentiality. Training and support are provided to maintain high standards.

Qualifications

• Holds a current SIA licence.
• Excellent interpersonal and communication skills.
• Strong customer service orientation and attention to detail.
• Professional presentation and ability to interact with clients at all levels.
• Demonstrates confidentiality and discretion at all times.

Responsibilities

• Provide a prompt, polite welcome to visitors.
• Manage deliveries and site access control.
• Maintain high security awareness and conduct patrols as instructed.
• Use communications equipment effectively and report incidents.
• Ensure all Health & Safety policies are followed and restricted areas are secure.

Skills

SIA Licence

Interpersonal skills

Customer service orientation

Communication skills

Confidentiality

Team player

Immaculate presentation

Job description

Location: On site / Stranraer, UK
job type: Permanent / Full-time
Sector and subsector: Security | General
HourlyFixed salary:£ 13.45

Vigilant are offering an exciting opportunity for a security professional to join our expanding team, working at one of our local sites in Stranraer.

Scope

This is a full time position which includes security and gatehouse duties.

The pay rate is £13.45p/h. This will increase in April 2026 in line with the Real Living Wage.

The role will be on a 4 on 4 off basis, days and nights.

The post holder (SIA license) will be responsible for maintaining the day-to-day security requirements at a strategically important site, maintaining high standards of professionalism.

Main Duties & Responsibilities

• Provide a prompt, polite and warm welcome to all visitors.
• Reporting and booking deliveries in and out.
• Anticipate clients’ needs/problems before they arise and that their expectations are met and exceeded each day
• Be seen as a visible customer focused professional greeting and engaging with visitors.
• Provide a consistent professional service at all times.
• Communicate visitor/client arrivals to the relevant person promptly.
• Maintain a high security awareness at all times
• Undertake patrols and inspections in accordance with management instructions.
• Proficient use of relevant communications equipment will require candidate to have good communication skills.
• Ensuring all H&S policies are adhered to.
• Ensuring that no un-authorised persons are permitted in prohibited areas.
• Issue visitor passes using agreed processes and procedures
• Maintaining an accurate record of any incidents that occur.

What We Are Looking For

• Professional, highly driven, flexible, enthusiastic, proactive, self – motivated team player
• Smart and confident.
• Excellent interpersonal skills and the ability to interact with people at all levels
• Immaculate presentation
• Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
• Maintain and practice a high degree of confidentiality at all times
• Good communication skills, both written and verbal
• Able to be vetted back 5 years or since leaving compulsory education.
• Provide support to the wider when required.
• Current SIA license.

About us

Vigilant cover a range of security related services including manned guarding, mobile patrols and keyholding.

We currently employ 1000 members of staff across the UK and cover a range of security related services including manned guarding, mobile patrols and keyholding. High standards are embedded in the DNA of the company, and we pride ourselves on delivering seamless service to our clients. We currently have an annual turnover approaching £40 million per annum and a forecast for continued growth throughout the next five years.

We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support, and development, is an absolute priority for us. We ensure our staff from the outset are given the skills required to be competent.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.