Security Officer

Bolton NHS Foundation Trust; Bolton; On-site; GBP 18,000 - 22,000; Full time

Job summary

Bolton NHS Foundation Trust is recruiting a Security Officer on a permanent basis. The role suits an experienced officer able to work solo and as part of a team within a healthcare setting.

The post requires an SIA licence, good communication, and a customer-focused approach. You will conduct site patrols, manage car parks and respond to incidents, while maintaining safety and compliance across hospital premises.

Qualifications

• Ability to communicate effectively with patients, visitors and staff.
• Customer focused approach demonstrated in demanding environments.
• Experience or willingness to undertake security-related training.

Responsibilities

• Provide frontline security service and deal with aggressive patients/visitors.
• Assist with car park management and direct visitors.
• Investigate reported security incidents and act in line with policies and legislation.
• Undertake regular patrols of the site, both internal and external.
• Ensure doors are secured or unlocked as required.
• Respond to requests to control and restrain aggressive individuals when needed.
• Operate with professional conduct and safety in mind at all times.

Skills

Communication

Customer focus

Teamwork

Initiative

IT skills

Discretion

Education

General School Education

Full UK Driving Licence

Tools

SIA Licence

Job description

We have an exciting opportunity for a Security Officer to join our team on a permanent basis. This position is well-suited to an experienced officer who can work alone as well as part of a team, and is looking to gain experience within a healthcare setting.

The ideal candidate will have good negotiation skills and possess a customer focussed approach. This role is subject to Enhanced DBS disclosure.

Main duties of the job

Job Role:

• To provide a professional frontline security service to deal with any aggressive patients/visitors as necessary.
• To assist with the responsibilities for car park management on the site, providing directions to visitors.
• Investigate reported security incidents taking action as appropriate in compliance with current policies, codes of practice, guidelines and legislation.
• Undertake regular patrols of the hospital site internally and externally including car parks.
• Ensure specified doors are locked / unlocked as required.
• Respond to requests for assistance in controlling and restraining, violent or aggressive persons or anyone undertaking any actions that may put any person at risk on trust premises.
• Deal appropriately with persons who are violent, aggressive or undertaking any actions that may put any person at risk.

Qualifications, Experience and Skills:

• SIA licence
• General School Education
• Security Related Qualification or relevant experience
• Conflict resolution/physical intervention training
• Experience of conflict management, violence and aggression

About us

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

Job responsibilities

For full details regarding this role, please view the job description and person specification attached.

Person Specification

Qualifications

• SIA licence
• General School Education
• Security Related Qualification or relevant experience
• Conflict resolution/physical intervention training
• Full current UK Driving Licence
• SIA Licence for Public Space Surveillance (CCTV)

Experience & Knowledge

• Experience of conflict management, violence and aggression
• Experience of working in an NHS setting

Skills & Ability

• Ability to communicate effectively
• Customer focused approach
• Basic IT skills
• Ability to use own initiative
• Ability to work alone or as part of a team
• Ability to adapt to changing workload

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.