Security Officer

Assist Security Group; Ashford; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Shift pattern covering nights, days, &

Onsite training provided

Perkbox membership

Competitive pay rate

Job summary

Assist Security Group is seeking experienced Security Officers for NHS-style hospital environments in Ashford. You will provide professional customer service, manage queues, patrol premises, and respond to incidents with calm confidence.

Successful candidates hold a valid Door Supervisor licence, have the right to work in the UK, and can operate effectively in fast-paced settings, including nights and weekends, with strong communication and de-escalation skills.

Qualifications

• Experience in fast-paced environments, preferably NHS hospitals.
• Valid Door Supervisor licence and Right to Work in the UK.
• Ability to manage queues, assist the public, and respond promptly to incidents.

Responsibilities

• Collaborate with the hospital security team and follow instructions from Hospital Security Managers.
• Manage queues, entrances, lobbies, wards, and car parks around the hospital.
• Provide directions and information to the public about the hospital and local area.
• Maintain a visible security presence to protect patients, staff and contractors.
• Respond to emergencies and support NHS staff when required.
• Use conflict management to de-escalate situations and minimize physical intervention.
• Report activities and incidents clearly using two-way radios.

Skills

Customer service

Conflict management

Communication

Two-way radios

De-escalation

Tools

Door Supervisor licence

Job description

Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast-paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention.

• Collaborate with the in-house security management team, following instructions from Hospital Security Managers.
• Manage queues, entrances, lobbies, wards, and car parks around the hospital premises.
• Provide assistance to the public, offering directions and information about the hospital and local area.
• Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence.
• Offer support to NHS staff and respond promptly to any incidents or emergencies.
• Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention.
• Maintain effective communication via two-way radios and accurately report activities and incidents. Valid Door Supervisor licence.
• Right to Work in the UK.
• 5-year employment/educational history.
• Able to commute the the required areas - within 1 hour travel time
• Able to work in a fast paced, challenging environment.
• Able to keep cool under pressure.
• Proficiency in using two-way radios.
• Excellent written and verbal communication skills.
• Professional appearance and demeanor.

Preferred (but not essential) Requirements:

• Previous experience in NHS environments.
• Security experience with conflict management.
• Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management.
• Competitive pay rate.
• Perkbox membership
• Shift pattern covering nights, days, and weekends (24/7 site).
• Onsite training provided.