Security Officer

West Midlands Support Services; Birmingham; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

West Midlands Support Services Ltd in Birmingham is seeking a professional Security Officer to patrol and monitor premises, deter security breaches, and help keep staff, clients, and visitors safe.

You will manage access, respond to alarms, complete reports, and work with colleagues and external agencies. This full-time role offers a competitive salary, 37.5 hours per week, and opportunities for ongoing training.

Responsibilities

• Conducts regular patrols and monitoring across assigned premises to deter security breaches and ensure a safe working environment.
• Controls access to buildings, verifies identification, and manages visitor entry procedures in line with company safety protocols.
• Responds promptly to alarms, incidents, and emergencies, assessing risks and taking appropriate action to protect people, property, and assets.
• Completes detailed incident logs, daily activity reports, and handover notes to support accurate communication and record keeping.
• Liaises with colleagues, supervisors, and external agencies when required to coordinate response actions and resolve security-related concerns.
• Provides a visible security presence, offering reassurance to staff, clients, and visitors while maintaining a professional and approachable manner.
• Ensures compliance with company policies, health & safety rules, and relevant legislation, reporting hazards, unsafe practices, and breaches as needed.
• Participates in ongoing training to maintain awareness of emergency procedures, security technology, and best practices within the industry.

Skills

Patrol procedures

Access control

Incident reporting

Emergency response

Public safety

Tools

CCTV monitoring

Access control systems

Job description

Job Title: Security Officer
Salary: Competitive (depending on experience)
Hours: Full-time / 37.5 hours per week

Key Responsibilities

• Conducts regular patrols and monitoring across assigned premises to deter security breaches and ensure a safe working environment.
• Controls access to buildings, verifies identification, and manages visitor entry procedures in line with company safety protocols.
• Responds promptly to alarms, incidents, and emergencies, assessing risks and taking appropriate action to protect people, property, and assets.
• Completes detailed incident logs, daily activity reports, and handover notes to support accurate communication and record keeping.
• Liaises with colleagues, supervisors, and external agencies when required to coordinate response actions and resolve security-related concerns.
• Provides a visible security presence, offering reassurance to staff, clients, and visitors while maintaining a professional and approachable manner.
• Ensures compliance with company policies, health & safety rules, and relevant legislation, reporting hazards, unsafe practices, and breaches as needed.
• Participates in ongoing training to maintain awareness of emergency procedures, security technology, and best practices within the industry.