Corporate Security Relief Officer

ICTS (UK) Ltd; Brackley; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

First Aid at Work

AED qualification

Job summary

ICTS (UK) Ltd is seeking a dedicated Security Officer to protect people and premises at prestigious client sites in Brackley.

You will manage access, patrol indoor and outdoor areas, respond to requests, verify IDs, and operate alarms, with records kept across digital and paper systems. This ad hoc, shift-based role requires flexibility and strong communication, with a professional appearance and SIA DS/SG license preferred.

Qualifications

• Excellent verbal and written communication.
• Strong customer service and teamwork abilities.
• Ability to remain calm under pressure.
• Deliver clear written reports.
• Five years' checkable history and references.
• Criminal records check required.

Responsibilities

• Managing access control for buildings and car-parks for employees, visitors and contractors.
• Patrolling buildings, car parks and grounds to deter and detect problems.
• Responding to customer requests and queries.
• Checking and challenging ID passes with a professional and friendly approach.
• De-activating and activating alarms.
• Unlocking and locking buildings, rooms, external barriers and gates to ensure only authorised personnel on site.
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary.
• Maintaining records including incident reports using computer- and paper-based systems.

Skills

Verbal communication

Written communication

Customer service

Teamwork

Professional demeanor

Education

SIA Door Supervision (DS) or Security Guarding (SG) license

Tools

MS Outlook

MS Word

MS Excel

Job description

In this high‑profile security officer role, you'll ensure the security and safety of the people and premises at prestigious client sites.

Key duties

• Managing access control for buildings and car-parks - for employees, visitors and contractors
• Patrolling the buildings, car parks and grounds to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional and friendly approach
• De-activating and activating alarms
• Unlocking and locking buildings, rooms, external barriers and gates to ensure that no unauthorised personnel or hazards are on site
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary
• Maintaining records including incident reports using computer- and paper-based systems.

This is an ad hoc position covering annual leave and absence, hours of work may vary but shift patterns are normally 12 hours duration, covering Monday – Sunday.

However, as part of a small team you will need to be flexible to support your colleagues.

Essential requirements

• Excellent verbal and written communication skills
• Strong customer service, team working and collaboration skills
• The ability to remain calm and professional under pressure
• The ability to deliver succinct and clear verbal and written reports
• Competent IT and administration skills including MS Outlook, Word & Excel
• Professional appearance and demeanour
• Willingness to undertake development training
• An SIA Door Supervision (DS) or Security Guarding (SG) license
• Five years' checkable history and references
• To pass a criminal records check (CRC) to the required standards

Optional qualifications

• A First Aid at Work qualification
• An Automated External Defibrillator (AED) qualification.